Gabriel Hicks Email and Phone Number

• Managed over 700 employees’ benefits and compensation, performance and administrative documents • Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Assisted in overseeing, synchronizing, coordinating and implementing all HR tasks that senior executives required immediate action• Worked with department heads to understand their talent needs, and reduced the time-to-hire to fill… Show more • Managed over 700 employees’ benefits and compensation, performance and administrative documents • Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Assisted in overseeing, synchronizing, coordinating and implementing all HR tasks that senior executives required immediate action• Worked with department heads to understand their talent needs, and reduced the time-to-hire to fill vacant positions• Assisted managers in the use of objectives and performance reviews as coaching tools for individual employee development • Ensured all HR transactions were completed within the department; this resulted in numerous awards achieved• Reviewed and processed over 250 employees annual evaluations • Assisted in the management of recruitment process, resulting in a positive impact on the company’s overall performance • Assisted with implementing and managing a modern HR system that improved employee record keeping• Established effective communication channels between management level positions and employees, resulting in an increase in employee engagement• Managed exit interviews process, allowing HR to better understanding employee reasons for leaving; resulting in multiple employee retention • Conducted a comprehensive review of the company's HR policies and procedures, identifying areas for improvement and implementing changes that increased compliance• Prepared best-practice guidelines for HR documents; simplified document management process and were adopted company-wide Show less

• Managed staffing and onboarding for administrative, customer service personnel• Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Identified gaps in hiring process, and recommended changes that improved the average time-to-hire new employees • Forecasted full-time and contractor recruitment needs by coordinating with executives across all departments• Collected job requirements,… Show more • Managed staffing and onboarding for administrative, customer service personnel• Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Identified gaps in hiring process, and recommended changes that improved the average time-to-hire new employees • Forecasted full-time and contractor recruitment needs by coordinating with executives across all departments• Collected job requirements, and posted over 135 jobs announcements on internal sites and job boards like Facebook, leading to full-time-hires• Gathered feedback from other employees and Deputy Directors, and created comprehensive process that reduced administrative errors by 90%• Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affairs; trained and supervised 5 HR assistants• Determined capability and training gaps within the workforce, developed mitigations strategies, established policy, doctrine, and technical options; improved the department’s efficiency by more than 100%• Established and implemented organizational policies, objectives, procedures, and goals, conferring with senior advisors, administrative officials, and staff members• Provided advice, guidance, and consultation to executive staff and operations managers on the implementation of new HR systems that simplified the hiring process• Worked closely with the Sexual Harassment/Assault Response and Prevention office and Equal Opportunity Office to prevent associated retaliatory behaviors• Processed promotions, time-off request, finance personal action documents, record updates personal strength management documents• Handled under staffing, disputes, and administering disciplinary procedures Show less

• Processed complaint inquiries from employees and analyzed systemic issues • Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Performed preliminary analysis of issues and complaints within the company and determined best course of action for resolution• Conducted and prepared investigation and inspection reports and presented findings to the Chief Executing Officer (CEO) and… Show more • Processed complaint inquiries from employees and analyzed systemic issues • Responsible for reviewing all HR related regulations, policies, directives and advising senior level executives, while ensuring employee compliance • Performed preliminary analysis of issues and complaints within the company and determined best course of action for resolution• Conducted and prepared investigation and inspection reports and presented findings to the Chief Executing Officer (CEO) and Director • Taught and trained Deputy Directors and supervisors on company policies, guidance, and instruction• Composed, prepared, edited, and distributed correspondence and other department documents; prepared itineraries and action reports• Found actionable findings from marginal departments which identified areas needing attention and facilitated rapid improvement• Consistently used HR expertise to quickly resolve cases; this reduced the number of days cases remained open• Formatted visual presentations for speeches and meetings using state-of-the-art applications and equipment; edited and formatted draft correspondence prepared by staff members.• Developed and maintained administrative processes to achieve organizational objectives as well as to improve accuracy and efficiency• Demonstrated the ability to receive and process mass amounts of information efficiently and effectively in a short amount of time• Established work procedures and processes that support company and departmental standards, procedures, and strategic directives• Worked in a highly secured environment with a top-secret clearance to work on highly secured computers and other forms of communication Show less