Jr Escrow Officer• Directly responsible for processing, title curative work, obtaining payoffs, tax certifications, the drafting of documents, recording of official documents and tracking releases for both commercial and residential properties. • Responsible for coordinating closings with realtors, lenders, mortgage brokers and attorneys and present closing documents. • Prepare preliminary figures for the closing disclosure and settlement statements for closing. • Prepare post closing packages and review signed closing documents to complete the loan disbursement. Send out closing packages to mortgage lenders for loan funding. • Responsible for post closing file audits ensuring all processes and procedures have been adhered to and are well documented as well as maintaining training manuals and updating procedural changes.

• Directly responsible for driving the Asset Manager Team performance to meet client KPI’s. Created daily exception reporting to track workflow tasks and timelines throughout the marketing process.• Responsible for client and Asset Manager escalations, providing recommendations and facilitating corrective action.• Implemented monthly audits and scorecards, measuring Asset Manager performance, quality and compliance of company and client policy and procedures. Created scorecard templates with formulas to calculate Asset Team’s incentive based off of monthly performance data. Analyzed customer trends, documenting and reporting observations to the management team to improve our process and services. Participated in special projects and reporting for the executive team predicting and identifying areas of concern and then creating solutions or processes to manage the company’s portfolio and to mitigate loss of productivity.• Drafted and presented monthly business reviews to the department Vice President, citing post mortem data analytics, Goals, Accomplishments, Risks along Profit and Loss statements.• Authorized signer for conveyance and contractual documents on behalf of the company and clients.

• The Lien Resolution Department was formed to provide an efficient management process for resolving title curative issues, payment of HOA dues and ensuring contract closing timelines are met. Responsible for the negotiation of any monetary amounts needed for title clearance and for any title curative action including, deeds, liens, judgments, violations, Homeowner’s Association payoffs, legal description discrepancies, pending legal actions and unreleased mortgages throughout the life of the Asset.• Directly responsible for driving the Lien Resolution Team performance to meet client KPI’s. Created daily exception reporting to track workflow tasks and timelines throughout the life of the Asset.• Responsible for client and Title Specialist escalations, providing recommendations and implementing solutions.• Contributed to the start up of the department by creating workflow structure, staffing model, training manuals and composed policy and procedures. Utilized as the department trainer to develop skill set for new hires and continued education of the current staff.

• Responsible for title curative, HOA payoffs and coordinating closing once the contract has been ratified through the disbursement of funds.• Built and maintained relationships with over 50 Title & Escrow Companies, Foreclosure and Closing Attorneys utilized to facilitate the title curative and closing process. Managed a portfolio of over 300 assets.• Coordinated efforts between buyer, buyer’s agent, financial institution and closing agent to ensure contract closing deadlines are met.• Reviewed HUD Settlement Statements, conveyance and contractual documents for quality and accuracy prior to execution.• Followed up on post closing documentation including wire tracking information to confirm disbursement of funds held by escrow.

• Responsible for coordinating with lenders, loan officers and attorneys to acquire, analyze and organize all necessary documents needed to process closing packages. Respond to inquiries from borrowers, lenders and attorneys to resolve discrepancies.• Prepare HUD Settlement Statements and process all documents from lenders and attorneys for quality and accuracy. Order payoff demands, surveys, review and clear any title issues to ensure closing timelines are adhered to.• Prepare post closing packages and review signed closing documents to complete the loan disbursement. Send out closing packages to mortgage lenders for loan funding. Balance escrow file ledgers, cut checks and release wires for disbursement.

• Responsible for timely and complete packaging of all loans originated by loan officers, while ensuring that the applicant’s documents are accurate for processing. Process the loan from loan officer submission through to funding.• Enter loan application into Calyx system and obtain approval from selected automated underwriting system. Review loans in process for accuracy, technical exceptions and adherence to policies, laws and regulations.• Analyzes and interpret credit report data, work closely with credit bureaus, title and escrow companies. Review appraisals and comps and address any items called out as area for concern affecting the loan.• Follow up on documentation exceptions and/or any outstanding items such as appraisals, title insurance, subordination agreements and evidence of insurance, verification of employment, verification of deposits, draft letters of explanation and any other loan conditions contingent for loan approval. Lock, cancel and extend interest rates• Verify with Title Company that the borrower has signed. Obtain and process post closing packages received from title & escrow. Balance wire amount with mortgage software to ensure accuracy.