Gail Stevens Email & Phone Number

United States

Developed and implemented effective training programs for new and established employees.Utilized a variety of teaching methodologies and tools for employee success which translated to the company's success. Liaisoned with company directors, management, and team leads to ensure appropriate goals and outcomes for training. Focused on creating a positive and supportive environment for learning and continual employee success. Building each individual that in turn created a strong community with common goals for the company.Training classes ranged from individuals to large groups, in person and remotely.Utilized UKG Learning for curriculum access, monitoring progress and record keeping.Utilized Microsoft Teams extensively:a few examples being, content storage, team development, communication, remote meetings and training.

Extensive experience in teaching entire medical assisting curriculum (administrative/clinical). Managing classroom average of 25 students. Utilized strong skills of, communication, organization, prioritizing, problem solving, decision making on a daily basis. Accurate record keeping and documentation. Utilized several different software systems. Created curriculum, power points, and activities. Educated in learning styles and how to implement each. Responsible for working independently and meeting goals.

Supervised MA staff of very busy multi-physician practice. Trained new MAs for all 4 practice sights. Liason between staff and physicians. Performed all clinical MA duties and responsibilities. Responsible for prescription program. Upheld and oversaw all staff were following protocol for CLIA, OSHA and HIPPA. Focus on patient care and superior customer service.