Luiz V. Email and Phone Number
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Experienced Business and IT Digital Lead with MBA education with 24 years of experience in technology, which 8 years in education and software development consulting focusing in Web and mobile applications, 12 years in the Insurance Market, where I have worked in several areas of knowledge such as: Reinsurance, Coinsurance, Life Insurance, Pension and Dental, and other 6 years at Food industry, being leader for Digital transformation in Latin America.I joined MetLife in 2006, combining my tech knowledge to the business needs and high-level strategy. Responsible for System's management and IT projects in the main lines of business of Life Insurance, Pension and Dental: Development of IT solutions for new individual and corporate products for small, medium and large companies; Technology solutions for web, mobile applications, technology platform changes, legal claims and actions to reduce costs achieving operational excellence.Specialties: - Web in general (Design & development, User Experience, systems architecture for web, security and performance).- People management- Ease of communication due to the academic experience- Agile mindset (Scrum/Kanban specialist)- Wide knowledge in InsuranceIn 2015 I was selected to participate of an international project in the IT office of MetLife in the United States. In this project there was much focus on IT solutions for use in the countries as well as a depth training in topics such as business strategy, executive presentations, personal branding etc.In 2016 I started a new job as an IT App Manager, being the focal point in Brazil for global IT projects and Digital Solutions being in daily contact with people from various countries, using full time English and Spanish languages.I joined Cargill in 2018 as the Digital Solutions Lead Latam Region, being the key leader for implementing Salesforce Sales & Service Cloud for Food services and Retail businesses, also accountable for delivering cutting-edge digital applications to optimize farmer workflows. Skilled in Agile methodology, leading cross-functional teams to drive innovation and rapid product development. Passionate about leveraging technology to revolutionize agriculture and enhance farmer productivity. Strong communicator and collaborator with a commitment to delivering exceptional results in dynamic environments."Ask me about: Innovation, Discovery Workshops, User Research, Devops, Digital, Scrum, Agile mindset, e-commerce, Salesforce Service & Sales Cloud, Whatsapp chat bots, CX and UX.
Cargill
View- Website:
- cargill.com
- Employees:
- 67530
-
Gen Ai Evangelist For Ag And Trading LatamCargillState Of São Paulo, Brazil -
It Digital Platform Delivery Lead LatamCargill Oct 2019 - PresentSão Paulo Area, BrazilDXP -Digital Experience Platform Lead for Latam Region, delivering several digital products within the Platform for CASC, ANH, CFB and CPLA BusinessesSalesforce CRM - Service & Sales Cloud - Team manager for implementing Sales Cloud for Order Management Platform in Food Solutions Twilio Whatsapp - I was a key leader in this initiative to establish a new area within the region responsible to develop inteligent chatbots through Twilio WhatsappI led several innovation workshops for all Cargill enterprises acting as the facilitator applying Agile mindset as the foundation.Actually I was selected to be the an Innovator Coach for the Innovators Studio at Cargill for the Masterclass Innovation fundamentals year of 2024.Yellow Belt certified professional at Sparkademy - year of 2024 -
It Digital Experience ConsultantCargill Aug 2018 - Oct 2019São Paulo Area, Brazil -
It Digital Applications ManagerMetlife Mar 2017 - Jul 2018São Paulo Area, Brazil -
It Cre - Customer Relationship ExecutiveMetlife Jan 2017 - Jul 2018São Paulo Area, BrazilFrom the beggining of 2017 I was promoted to IT Customer Relationship Executive for the Employee Benefits channel. In this new challenge, I have the responsibility to be the principal point of contact between IT and the business areas for the Employee Benefits channel, with the ability to understand the needs and propose the most appropriate IT solutions to meet them, aligned with the company strategy .My main characteristics that I have as responsibilities in this new management:- Proactive relationship with business, highlighting excellent articulation and communication- Focus on innovation- Focus on simple solutions with high impact / result- Focus on solutions that improve the perception of the end customer- Focus on digital thinking- Assist in defining business requirements / process mapping- Align solutions with established MetLife standards and policies- Carry out planning of project activities- Ability in executive presentation, very important when presenting some initiative to the board -
It Project ManagerMetlife Oct 2015 - Jan 2017São Paulo Area, BrazilIn 2016 I was promoted to manager of IT projects, responsible for designing and managing complex projects which can be used on a large scale not only in Brazil but also in other countries in the Latam focusing on strategic and innovative solutions to address challenges business supporting the company's vision to increase productivity, collaboration and exchange of knowledge between countries.Also I have been involved in several global projects, also in daily contact with teams spread across other countries such as: United States, India, Argentina, Chile, Mexico and Colombia. I have been responsible for centralizing the demands of Brazil and due to the broad technical knowledge and business experience, I have been the main point of contact to translate the country's needs in a comprehensive technology solution that can be used locally. -
International Rotation ProgramMetlife Aug 2015 - Sep 2015Cary, North Carolina - UsAfter to be recognized per my performance in MetLife Brazil, I was selected to be part of an international experience during 2 months in a technology project in the IT MetLife campus in Cary, North Carolina - US. This project was organized by MTU (MetLife Tech University), with the participation of MetLife professionals from several countries, among them: Brazil, Chile, Mexico and Japan. The collaboration was crucial to focus on issues related to exchange of knowledge and the development of IT solutions for process improvement in all countries where MetLife has business.The experience was a mental change, not only from a business perspective and career, but also from a cultural and personal learning. We learn how to create comprehensive strategies to engage and collaborate with different cultures, and lead teams remotely in a matrix organization. In addition to the project, there was also a strong focus on training using an educational structure of the recognized universities of Duke and NC State. The trainings were based on Personal Brand, Whole Business Thinking, Difficult Questions, Influence without Authority, Cultural Awareness and Change Experience. -
Senior It AnalystMetropolitan Life Insurance Company Oct 2006 - Aug 2015São Paulo Area, BrazilAlmost 10 years of being responsible for the System's support was important to consolidate this knowledge and also understand the business and insurance operations behavior. One of the key challenge for me is to improve the high-availability of the systems, combining tech innovation and process optimization, improving directly in the perception of customers and partners, as well as reducing operating/IT costs.During this period my main concern was not only look within IT, but also visit individual customers, corporate, dentists and brokers in order to understand their needs and think in how IT can deliver a solution that could make their lives much better. The outcomes were the various innovation projects delivered to the production and the various services we current offer which brought significant results for these customers. -
Information Technology ProfessorUnip - Universidade Paulista Jan 2014 - Jun 2015São Paulo Area, Brazil -
WebmasterPeople Computação Jan 2000 - Sep 2006Sorocaba Area, BrazilProviding IT learning for thousands of students in most of the different IT areas such as Web design, development and administration, being specialist in complex web solutions for B2B, B2C, social networks, and mobile app, developing solutions for several companies in Industry, retail and entertainment.
Luiz V. Skills
Luiz V. Education Details
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Customer Success And Customer Experience -
Cogeae – Especialização Em Administração De Empresas -
Graduation
Frequently Asked Questions about Luiz V.
What company does Luiz V. work for?
Luiz V. works for Cargill
What is Luiz V.'s role at the current company?
Luiz V.'s current role is Gen AI Evangelist for Ag and Trading Latam.
What is Luiz V.'s email address?
Luiz V.'s email address is lv****@****ife.com
What is Luiz V.'s direct phone number?
Luiz V.'s direct phone number is (866) 363*****
What schools did Luiz V. attend?
Luiz V. attended Espm Escola Superior De Propaganda E Marketing, Pontifícia Universidade Católica De São Paulo, Universidade De Sorocaba.
What skills is Luiz V. known for?
Luiz V. has skills like Sharepoint, .net, Business Analysis, Xml, Insurance, Management, Itil, Microsoft Sql Server, Strategic Planning, Ms Project, Business Intelligence, Sql.
Who are Luiz V.'s colleagues?
Luiz V.'s colleagues are Sai Nandan, Marquist Price, Heather Campbell, Jacqueline Chacon, Chandramowly Vss Rao, Cristiano Da Silva, Megan Turner.
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