* Experienced Manager with a demonstrated history of working in the information technology and Transaction Banking and digital payments, Insurance and Financial services industry. * Skilled in Product Management, Interpersonal Communication, Team Management, Project Management, Customer service ( Inbound and Outbound Email/Call) Management, Vendor Management and User Acceptance Testing.* Extensive knowledge of Billpay, BBPS, Payment Gateway, NPCI driven projects and Recurring payments with Security Compliances of the processes. * Strong Microsoft Excel, PPT, Word knowledge. Good understanding and execution of SQL query as a End user.* Strong operations professional with a bachlor of commerce specialization in Accounting and computers from L S Raheja College of Arts and Commerce, Mumbai University.