Ganesh Kumar Email & Phone Number

• Responsible for providing direct recruiting support for EMC, GEICO, Liberty Mutual Insurance Group, Liberty International, Microsoft Corporation, Oracle Corporation, Medplus, DST Health Solutions, Boston Medical.
• Performed complete recruitment… Show more
• Performed complete recruitment lifecycle process
• Positions Recruited: Program/ Project Manager, Business/Systems Analyst, Project Coordinator, ERP professionals, Lead Enterprise Architect, Lead ETL Developers, Storage (SAN) Administrator/ Architect, IT.

• Responsible for providing recruiting support for AIG, Fairfax, HBCBS, Conair, etc
• Full recruiting life cycle experience: candidate sourcing, phone pre-screening, salary/rate negotiations, Scheduling Interviews with the hiring manager, reference checks etc
• Positions Recruited: IT Director, Senior Information Officer, Information Officer, Associate Information Officer, Sr Project Manager, Sr Business Analyst, ERP professionals, Lead Enterprise Architect, Lead ETL.
• Positions Recruited: IT Director, Senior Information Officer, Information Officer, Associate Information Officer, Sr Project Manager, Sr Business Analyst, ERP professionals, Lead Enterprise Architect, Lead ETL.
• Industry Domains Worked: Insurance, Healthcare, Finance and Consumer products Industry Show less

• Provided support for INTUIT products (Turbotax- Tax Preparing Software).
• Guided customers in Installation, Upgrading and Usage of the Software.
• Provided Phone, Email and chat support all at a time *Multitasking Agent*
• Delivered excellent service for North American customers by providing First Call Resolution resulting in complete customer satisfaction
• Documented all calls and escalated unresolved issues using CACTIS (INTUIT CRM).
• Provided Irate Customer Problem… Show more

Mba, Mis

Bs, Biotechnology