Garrett Wright Email and Phone Number
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I am an experienced UX resource with a skill set that spans multiple UX pillars: research, design, and management. Throughout a professional career covering multiple disciplines, my focus and passion have always been on customer and user satisfaction. This has helped me establish a robust and well-rounded approach to User Experience that I will leverage with continued success.
Commerce Bank
View- Website:
- commercebank.com
- Employees:
- 3870
-
It Manager Ii - User ExperienceCommerce Bank Jan 2022 - PresentKansas City, Missouri, United States
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User Experience Engineer IiiCommerce Bank Feb 2017 - Mar 2022Kansas City, Missouri Area- Conduct usability research to identify trends- Manage all aspects of user testing including the identification of users, scheduling of tests, writing of scripts, conducting tests, and analyzing and reporting test results- Collaborate and knowledge share on designs with line of business and developers- Evangelize UX across the organization
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Business Process ConsultantCommerce Bank Apr 2013 - Feb 2017Kansas City, Missouri Area- Work with various business units to define current business processes, identify process improvement opportunities, create process models, identify process measurement metrics, build business cases for process improvement projects, and manage the implementation of process improvement projects.- Responsible for ensuring customer satisfaction with the project process and project team via effective and timely communication including status reporting, continual risk/issue assessment/management, and escalation as well as resolution of issues as they arise.- Partner with internal development teams to develop process redesign, work directly with business unit resource to assist in redesign implementation, and present status updates and results to executive and management stakeholders.
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Business Line Data Analytics ManagerCommerce Bancshares, Inc. Nov 2010 - Apr 2013- Manage team of analysts responsible for developing, maintaining, and automating business intelligence processes and reports.- Provide oversight and subject matter knowledge in all areas of data warehouse initiatives including planning, design, implementation, and testing.- Cultivate relationships with various lines of business to ensure strategic direction of team aligns with team, department, and corporate goals.
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Strategic Programs AnalystCommerce Bancshares, Inc. Nov 2005 - Nov 2010- Sole business team member responsible for database design, supervision of data integrity, analysis of system data, and facilitation of training regarding various data reporting methods.- Acted as team lead to oversee resource management, prioritize functionality requests, and resolve conflict in an iterative rapid application development lifecycle.- Utilized BPM software to create workflows, business rules, and technical processes as part of an internal automated credit decision system initiative.- Principal liaison between business unit and information technology teams with primary focus on translation of requirements into technical designs.
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Senior Risk AnalystCommerce Bank Dec 2004 - Nov 2005- Worked with various resources to design, implement, monitor, and validate predictive risk scores and algorithms which assisted in the acquisition, retention, and management of accounts.- Analyzed market, economic, and industry trends to provide information to senior management in order to facilitate business and strategic decisions.- Obtained analytic data from internal and external sources via various query, extraction, and analysis tools.- Designed and implemented process improvements which led to increased team efficiency and productivity.
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ProgrammerQc Holdings May 2004 - Dec 2004- Developed and implemented applications and reports that met the regulatory and compliance standard set by the financial industry, State and Federal governments, and the company’s corporate attorneys.- Created and implemented reports used by management to assess and manage risk associated with consumer loans and credit. -
InternDairy Farmers Of America Apr 2003 - Apr 2004- Integrated SQL queries, triggers, and functions with Crystal Reports Software to create and modify database reports for both functional and analytical purposes.- Corresponded with end users on all aspects of report design and development to produce financial and statistical analysis.
Garrett Wright Skills
Garrett Wright Education Details
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Computer Information Systems, Web Development
Frequently Asked Questions about Garrett Wright
What company does Garrett Wright work for?
Garrett Wright works for Commerce Bank
What is Garrett Wright's role at the current company?
Garrett Wright's current role is UX Manager.
What is Garrett Wright's email address?
Garrett Wright's email address is ga****@****ank.com
What is Garrett Wright's direct phone number?
Garrett Wright's direct phone number is +181669*****
What schools did Garrett Wright attend?
Garrett Wright attended Missouri State University.
What skills is Garrett Wright known for?
Garrett Wright has skills like Business Analysis, Business Intelligence, Data Warehousing, Management, Access, Sharepoint, Sql, Microsoft Sql Server, Db2, Business Process Management, Project Management, Customer Service.
Who are Garrett Wright's colleagues?
Garrett Wright's colleagues are Kristen Dasilva, Samantha Coats, Alicia Cost, Anne Downey, Dawn Otoole, Robert Dindak, Apsc, Curtis Cornell.
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Garrett Wright
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