Gary Ayers Email & Phone Number

San Antonio, Tx, Us

Oversee the Member Contact Center Nesting (New Hire) Program. Coordinate new hire onboarding, facilitate new hire training, and supervise various up-trainings as agents progress in their career.

Lead for the Member Contact Center's post-new hire training. Employees who complete our new hire program will begin their career on my team. This position is performance management based with a coaches perspective. I have the pleasure to teach and prepare new agents for the job hired for. I partner with many departments such as quality assurance, workforce management and department leadership determine trends and additional needs for my training curriculum. I provide personal 1 on 1 sales… Show more Lead for the Member Contact Center's post-new hire training. Employees who complete our new hire program will begin their career on my team. This position is performance management based with a coaches perspective. I have the pleasure to teach and prepare new agents for the job hired for. I partner with many departments such as quality assurance, workforce management and department leadership determine trends and additional needs for my training curriculum. I provide personal 1 on 1 sales coaching and help evaluate process improvement opportunities for our department. My ability to adapt to any personality type, and coach to it, helps in my growing leadership ability. Show less

San Antonio Area, Texas

To receive member inquiries regarding their banking and investment accounts. I specialize in sales; to analyze current member products and determine future needs allowing for maximum financial benefit.I have been selected for numerous projects and training endeavors including our inaugural advisory board and have successfully completed the Manager in training program.

Point of contact for members having property related issues; From personal property to homes. I assessed, counseled and adjusted their claim from initial contact to settlement.

Somerset, Tx

Was scheduled in advance and acted as a last minute "call in" substitute teacher. Was working in science, math, reading and gym class. This particular school was 3rd-6th grade only so I was constantly working with younger children. This position required patience, adapting to change, motivational skills and the ability to teach while listening and interacting.

Checking in students for use of the facilities, setting up for meetings and presentations, checking in/out towels and equipment to students and making sure the day to day operations were done appropriately and effectively.

San Antonio, Texas

I worked in a fast paced environment requiring multi-tasking and great customer service skills. I worked as a member of a team and had the ability to adapt to quick and unexpected changes and circumstances. Worked well alone and with others.

Hunting down prospective tenants for occupancy at the property. Assisted with marketing initiatives and in planning and managing events and party's for residents. Provided exhilirating tours of the property while explaining the benefits of residing there. Worked up, translated, and signed lease contracts almost daily. Collected rent and fees on a month to month basis and was on call after hours and on weekends to assit with lockouts and other issues.

Boerne, Texas

Worked in this fast paced food service position. Assisted customers with front counter ordering, ran the drive thru ordering window and cooked and prepared orders in the kitchen.