Team Leader Night ShiftResponsible for a team of 25 cell members providing day-to-day managerial support including department briefings and people management.Department responsibility for managing time sheets and shift rotas for the team including external contractors and agency staff.Representing the department in project and team meetings.Providing operational support to senior members of staff to improve overall department efficiencies.Senior Despatcher user providing… Show more Team Leader Night ShiftResponsible for a team of 25 cell members providing day-to-day managerial support including department briefings and people management.Department responsibility for managing time sheets and shift rotas for the team including external contractors and agency staff.Representing the department in project and team meetings.Providing operational support to senior members of staff to improve overall department efficiencies.Senior Despatcher user providing continued support on the Red Prairie Warehouse Management system with responsibility for providing training, fault rectification.Working as part of the business change team looking at identifying areas within the department processes which can be streamlined for improved output.Providing a direct link between external customers and suppliers to ensure delivery targets are achieved.Responsible for the department Health and Safety.Ensured the nightshifts output KPI’s where met on a daily basis and the perpetual inventory control team where on track. Experienced in conflict management between a diverse ranges of employees. Audit control – made sure the training matrix was kept up to date and always available to be viewed by auditors. Show less

Supporting the Human Resources function in both internal and external interviews as well as employee disputes and disciplinary proceedings.Responsible for a team of 90 cell members of which 10 where team leaders, providing day-to-day managerial support including department briefings and people management.Overall responsibility for managing time sheets and shift rotas for the team including external contractors and agency staff.Looked after all areas of the operation, Goods inwards… Show more Supporting the Human Resources function in both internal and external interviews as well as employee disputes and disciplinary proceedings.Responsible for a team of 90 cell members of which 10 where team leaders, providing day-to-day managerial support including department briefings and people management.Overall responsibility for managing time sheets and shift rotas for the team including external contractors and agency staff.Looked after all areas of the operation, Goods inwards, Picking, packing and despatch.Providing operational support to senior members of staff to improve overall efficiencies.Senior Despatcher user providing continued support on the Red Prairie Warehouse Management system with responsibility for providing training, fault rectification.Working as part of the business change team looking at identifying areas within the operational processes which can be streamlined for improved output.Providing a direct link between external customers and suppliers to ensure delivery targets are achieved.Responsible for the department Health and Safety.Ensured the nightshifts output KPI’s where met on a daily basis and the perpetual inventory control team where on track. Overall Audit control – ensured all team leaders where up to date on training matrix’s and all audit paperwork was aligned. Held accountable for all operational KPI’s.Directly liaised with transport companies to insure all goods where shipped and enough lorry’s requested. Reported directly into the Warehouse Manager. Providing data analysis to senior executive meetings and project boards using Excel and SAP tools. Show less

Worked as part of a large team responsible for ensuring stock levels within the warehouse.Communicating with other teams and departments to ensure the correct inventory is transported and stored in the relevant locations.Packing and producing customer orders using RDT equipment. Rectifying issues highlighted by Group Leaders to ensure there is no impact on time and quality. Experienced with RDT use on the Red Prairie WMS.

Worked as a trainer and assessor for Performance manufacturing operations, warehousing and customer service. NVQ assessor for the whole team and frequent refreshment training sessions. Supported Customer Service with their training requirements.Inducted all new members of staff. Produced training documentation for their in-house operations.

Worked with the physically disabled as a sports and activities coach. Developed and adapted physical activities to meet the specific needs of individuals insuring it was suitable for a diverse range of abilities. Responsible for the health and safety of all individuals in my care at any one time. Coached a varied range of abilities in multiple sporting skills.Also throughout this role I became the ‘Disabled Community Sports Coach’