MHIS provides national HIM, CDI and ICD-10 consulting resources/services for hospitals and physician groups of all sizes and scope, in both an on-site and remote capacity. MHIS is an experienced provider of remote and onsite coding services (both ICD-9 & ICD-10), 3rd party coding audits (both ICD-9 & ICD-10), ICD-10 web based education and CDI (Clinical Documentation Improvement) services. MHIS's results based and quality driven approach help make us a leader in the industry and have allowed us to assist clients across the nation.Responsibilities Include:• Educate current and potential clients on MHIS’ HIM and Revenue Cycle services• Schedule and attend onsite sales meetings, presentations, and state and national trade shows• Oversee projects and collaborate with clients to implement efficient and productive processes• Provide professional after-sales support to enhance the customers’ loyalty and satisfaction• Work closely with marketing, proposals, and contracts departments at the corporate office to develop business proposals, statements of work, bids and staffing agreements• Strong focus on customer service and managing existing client relationships to increase customer satisfaction

• Recruits through various sources, to include the Internet, referrals, direct mail, and job fairs• Facilitates the hiring process, which includes interviewing and screening candidates• Manages up to 100 HIM professionals and place them on top medical assignments• Consults with clients to provide staffing solutions• Resolves client customer service issues• Assists Account Executives in prospecting new business• Assists in operations and candidate marketing efforts• Provides 24 support to our clients and employeesAs an established community partner, Maxim Healthcare Group is focused on patients and dedicated to delivering quality patient care and service--all supported by a nationwide network of experienced healthcare professionals and staff. Our approach to quality care focuses on a commitment to providing a level of expertise, training, patient service, and monitoring that is difficult to match in our industry.

• Quickly moved work orders through the MC process in order to meet quantifiable performance goals-some examples include the average number of days to submit a proposal to the customer and the number of completed work orders which still need to be processed and closed • Utilized MC Sign software to locate and dispatch Field Partners to a job. Call Field Partners to verbally instruct them on the scope of work, as well as MC Sign’s policies and procedures and to evaluate their capabilities, rates, and availability• Created and sent Purchase Orders along with any applicable survey forms and/or client-specific paperwork• Continually communicated with customers and vendors to make sure work has been completed in a timely, cost-effective manner and that the customer is satisfied. This often included updating customers’ third-party systems or other requested method; in addition to MC Sign Company’s software • Independently managed a queue of tasks in order to move all open work orders forward step by step. • Took meticulous notes regarding every phone call, e-mail, and internal conversation• Quickly processed all incoming e-mails (50-75+ per day) • Prepared customer proposals for various signage/lighting repairs. This included following up with the Field Partner to obtain a quote, reviewing it, requesting additional information as needed, and then itemizing it using MC Sign Company’s part numbers• Once repairs are completed, processed work orders in order to be invoiced to the client. This included following up with Field Partners for various paperwork and itemizing the charges• Handled emergency situations as they arise and provided immediate service as needed

• Coordinated efforts with the Vice President for Enrollment Management to recruit prospective students to meet enrollment goals• Respond to emails and phone inquiries from prospective students, parents, and school counselors• Traveled to recruiting events such as college and graduation fairs, as well as setting up college visits• Followed up on contacts provided by the central office, track applications through enrollment processes and serves as the point of contact, as well as being a resource person for admitted students in assigned territories• Greeted prospective undergraduate/graduate students and their families when they visit the campus; collect information to be used in application review and provide information regarding academic programs, campus life, student services, scholarships and the application process• Maintained strong communication channels and effective relationships with faculty and administrative staff• Implemented new communication plan for transfer and Vet students• Planned and managed personal travel planning• Assisted with the introduction of new programs/activities• Oversee two graduate assistants and manage eight student workers• Represented and provided information about the college to prospective students, parents, secondary school counselors, and other individuals, or organizations involved in the college selection process• Planned and implemented recruitment activities for assigned high schools and territories, including travel to distant sites in the state of Ohio and nationally• Provided one-on-one admissions counseling via in-person appointments, phone calls and/or emails in order to diversify the college population(s) in order to grow• Reviewed and scored application essays and other materials submitted by applicants for the purposes of making admission decisions• Planned and implemented schedules for when individual students, or groups of students visit Lake Erie College