Game On! Offers unique and exciting casino and amusement games to rent for corporate events, holiday parties, birthdays, weddings, and more. Served as a casino dealer for both blackjack and roulette along with assisting on set up and tear down of casino & amusement games.

Served as the primary account representative for Alt-N’s Private Cloud email software solution. Joined the project at the ground level and assisted in the creation and delivery of the sales model, internal/external processes, and marketing strategy. Worked directly with the executive team, management team, and software development teams to ensure the overall launch and success of the project. Established direct relationships with ISPs/MSPs around the globe. Provisioned all technical and billing aspects for each customer account, and performed change management tasks for all existing accounts. Responsible for all on-going account management responsibilities, including analysis and reporting of global software application and server usage statistics, competitive analysis, email marketing campaigns, and creation of product literature.

Served as a Technical Sales Coordinator. Reviewed and entered IPVPN, SIP and other complex technology orders into various provisioning systems to ensure prompt activation of service for the customer. Partnered with sales executives and sales engineers to validate technical solutions. Maintained a high level of customer satisfaction. Served as a Project/Program Management Level IV in assisting IT development standards to meet business needs and streamlined development processes. Utilized Waterfall and Iterative development (“Agile Like”) process to validate user requirements and ensure continuous end user improvement. Created/Updated end user order entry job aides for step by step assistance. Assisted with creating Business requirement documents for IT. Worked with TBS Helpdesk on errors with Network Area Locations & Red Zone issues in multiple upfront order entry software programs.Served as a Quality Engineer designing data driven test cases derived from business requirements, software requirements, and design detail documents. Wrote test plans during estimation and scoping phases. Used self-made risk analysis matrix to determine which parts of the test scenarios would be completed first, while also determined what forms of mitigation would be used if problems occurred. Wrote test summaries to show items that were tested and what the outcomes were which resulted in forming the executive opinion to move forward or not with deployment. Daily use of interpersonal skills to actively communicate progress and/or issues that arose with testing to development and upper management.

Served as a Coordinator responsible for the review of quality in data, templates, and live samples. Ensured all client requirements were met for flawless completion and timeliness of mailings, while reporting on the project status and mailing execution.