Gary Cunningham Email & Phone Number

Dallas-Fort Worth Metroplex

Lewisville, Texas, United States

Prosper, Texas, United States

Work with IT professionals to evaluate their current security landscapeAssist customers with their assessment reports by detailing their cyber security threatsProvide customer support for all customers by assisting with direction and best practices

Addison, Texas

Managed Tipping Point SMS. Maintained Digital Vaccine signature updates weekly and also when there were incremental security signatures that came out because of P1/P2 issues.Investigated, diagnosed, resolved, and remediated vulnerabilities found in Tipping Point and ArcSight daily. Used NetScout CyberOptimizer and Symantec Security Analyzer to analyze the client networks and devices to assess and remediate security risks. Remediated by blocking IP’s on the Arbor devices that were at the perimeter of the network to prevent traffic from performing on the company’s network. Created and managed change request tickets in the change management system. Used this process when work was performed with Change or Incident management instances. Responsible for creating documentation for training and support of new and existing procedures.This requires the ability to communicate effectively, orally and written, with various internal client and government-based entities regarding investigations.Used CyberArk to manage superuser and other privileged accounts.

Plano, Texas

Cyber Defense Alert Center analyst that manages incident response for internal and external clients to report any security event or incidents including server compromise, corporate espionage, inappropriate employee internet or email usage, or breaches of confidentiality. Responsible for documenting all evidence obtained from computer forensic investigations, maintaining chain of custody, and implementing the appropriate business continuity plans.

Plano

Lotus Domino Administrator• Worked closely with the upper management team of our clients to try and prevent any software /server vulnerabilities where the security and integrity of the environment may be compromised. • Secured and managed mail files for HR teams we supported and assisted with forensic data gathering and file integrity. Forensic investigations were held to chain of custody and due diligence standards due to litigation possibilities.• Responsible for development and implementation of Disaster Recovery/ Business Continuity documentation and processes for our messaging team.• Responsible for creating training and support documentation of new and existing client processes along with creating documentation for new support we were providing. This requires the ability to communicate effectively, orally and written.• Managed weekly client meetings that discussed current issues and future projects.• Supported Incident Management, Problem Management, IMAC and Change Management.• Performed 2nd & 3rd level Lotus Domino Administration tasks in a leveraged environment that consisted of 8 clients that were supported.• Managed the processes for the 1st level helpdesk and the Remote Desktop team.• Managed the new hire process for new employees and communicated the processes and procedures for the messaging group.• Managed the asset tracking for the laptop/desktop pc’s in our group.• Training leader for the Lotus Domino team and provide training for our India team members when they were put into place and am the contact for any issues they come across that they could not resolve.• Managed the On-Call rotation schedule.• Managed Mail file quota project where all of the mail files had a quota placed on them to limit the size to prevent storage issues.

Plano, Texas

Army training program designed to expose Army officers to corporate business processes in an effort to bring that level of expertise back to the Army. Worked daily with team members to give direction and access to the areas needed for their time with the program.

Plano, Texas

Lotus Domino Administrator• Worked closely with the upper management team of our clients to try and prevent any software /server vulnerabilities where the security and integrity of the environment may be compromised. • Secured and managed mail files for HR teams we supported and assisted with forensic data gathering and file integrity. Forensic investigations were held to chain of custody and due diligence standards due to litigation possibilities.• Responsible for development and implementation of Disaster Recovery/ Business Continuity documentation and processes for our messaging team.• Responsible for creating training and support documentation of new and existing client processes along with creating documentation for new support we were providing. This requires the ability to communicate effectively, orally and written.• Managed weekly client meetings that discussed current issues and future projects.• Supported Incident Management, Problem Management, IMAC and Change Management.• Performed 2nd & 3rd level Lotus Domino Administration tasks in a leveraged environment that consisted of 8 clients that were supported.• Managed the processes for the 1st level helpdesk and the Remote Desktop team.• Managed the new hire process for new employees and communicated the processes and procedures for the messaging group.• Managed the asset tracking for the laptop/desktop pc’s in our group.• Training leader for the Lotus Domino team and provide training for our India team members when they were put into place and am the contact for any issues they come across that they could not resolve.• Managed the On-Call rotation schedule.• Managed Mail file quota project where all of the mail files had a quota placed on them to limit the size to prevent storage issues.

Plano, Texas

• Performed 1st level support for clients that were on large networks on various Operating Systems.• Created documentation for processes and procedures.• Managed Active Directory account password resets.• Performed LAN/WAN network connectivity issues, drive mapping, software configuration.• Performed troubleshooting for down servers, pc connectivity, then followed escalation procedures as needed.• Utilized my knowledge of a wide range of platforms, protocols, and applications including:o Multiple versions of Microsoft Windows.o Microsoft Office, Internet Explorer, Mozilla Firefox, SQL, Oracle, IIS, Apache, and other web server applications, graphics and media applications, and other miscellaneous applications.o TCP/IP, HTTP, HTTPS, SSL, FTP, TFTP, Telnet, SNMP, ICMP, SSH, DNS, DHCP, LDAP,

Security + Certification, Comp Tia Security +

Completed the CompTIA Security + class and passed the CompTIA Security + Certification test. Currently CompTIA Security + Certified

Lotus Domino