Gary Gray Email & Phone Number

Early Problem Debt Manager

Edinburgh, Scotland, United Kingdom

Lead SAS/ SQL Analyst for Debt Sale of Recoveries stock to Debt Purchasers.Automation/ Simplification/ Clarity of Debt Sale code (over 10k lines) to remove requirement from 4 Analysts to 1 to ensure sales achieved within timescales.Governance of Debt Sale process to reduce risk, audit satisfaction, queries, no reputational breaches and better pricing from.

Edinburgh, United Kingdom

Ad hoc/regular data analysis, interpretation & investigation of Mortgage / Home Insurance Data by extracting and analysis using SAS/ Business Objects/ Excel. Insightful MI to analysis and spotlight sales/ cancellation trends/ product penetration.Preparation and development of Regular MI reports including volume/KPI/Differential/Sales Funnel/ Exco.

Edinburgh, United Kingdom

System management of Anti Money Laundering programs.

Edinburgh, United Kingdom

Edinburgh, United Kingdom

• Ad hoc/regular data analysis & investigation of Wholesale Data/User Management by extracting and analysis using SAS/ Business Objects/ Excel/Access.
• Preparation of Regular MI reports by analysis/production & development using all key skills, including development of Service Pack with metrics for control of Wholesales Business Intelligence Repository.
• Management of user access (300+ users) to Wholesales Business Intelligence Repository.
• Training/mentoring users in data familiarization/SAS/Business Objects, technical/setup.
• Led/managed 70 colleagues in LBG Charity initiative, motivating 14 Team Leaders across many activities. Involved planning, visibility, leadership and ‘rallying the troops’. Personal praise received from Head of LBG.
• Strong stakeholder management skills used/ developed to high level developing SAS data access and functionality. Wide range of stakeholders from IT to senior management.

Edinburgh, United Kingdom

• Ad hoc/regular data analysis & investigation of Data by extracting and analysis using Access/ SAS/ Business Objects/ Excel for Data Quality, Commercial Management Information Reporting, Credit Risk Reporting (Basel II).
• Risk Weighted Asset/ Nexus Exception reporting/ Benchmarking/Metrics/ Scorecard development for Probability of Default/ Pillar 3 controls.
• Development/ Preparation of Regular MI reports by production/analysis & development using all key skills. Creation of Benchmarking & Metrics, advising & recommending improvements to Business Users on outcomes.
• Design and development to automate Data Quality reporting suite reducing processing time from 10 days to 1. Documented process flows and procedures to mitigate risk.
• Creation of Access database to manage workflow of team.
• Maintained and developed effective relationships with key stakeholders in delivering professional Data Quality Reports.

Edinburgh

• Coaching/ mentoring & training team members on new products/ procedures. Winner of European Champions Scheme.
• Stakeholder management for new business by selling benefits of Corporate Online to Small Medium Enterprises/FTSE100 co’s.
• User Acceptance Testing for new releases of E-Commerce products
• Large scale presentations to key stakeholders at all areas within business on E-Commerce products to aid uptake/adoption.
• Creation of Access database to remove risk of unused Smartcards by users. Winner of Champions Scheme Award.
• Procedure development for risk mitigation and control of processes. Creation of training manuals/ procedures for BAU purposes by team.

Dingwall

• Management of team of 8 Customer Service Officers.
• Setting team objectives & annual appraisals
• Coaching & developing team members
• Organizing and running regular 1-2-1’s
• Training of Customer Service Officers in all Branch Banking duties.

North East Scotland

Full range of Branch duties. These included account opening, head teller, back office duties. Gained a good understanding of products and services offered by a financial organization covering all Personal and Business products.