Gary Hinkle Email & Phone Number

New Jersey

• Understand the needs of key decision makers at multiple levels within each account.• Develop strong rapport with customers, adjusting to buyer personalities to cultivate lasting relationships.• Understand Fireside products and installation processes inside and out. • Identify and address problems with solutions unique to each customer.• Utilize Key Account Plans (KAP's), Key Account Business Reviews (KABR's), and Strategic Pricing Request (SPR) to set and achieve challenging goals.• Systematically manage account plans to recognize strategic opportunities and maximize sales through current accounts and new business development.• Mentor and train new sales talent.

New Jersey

• Performed service and repair work to products at various job sites and in consumer's homes.• Maintained factory certifications on entire catalog of products. • Gained Master Certification, training and mentoring all new service technician hires.• Partnered with service managers to innovate and expedite customer service experience.