Providing Clients with Remote and Onsite Technical Sales and Support, including Diagnostic Repair and Replacement Services, Related to Automotive, Truck, Motorcycle, Marine, Motorsports, and Information Technology Equipment and Services.

Responsible for all facets of testing, diagnosing, repairing, acquiring, activating, programming, provisioning, e-mail and calendaring of all university owned mobile communication devices.

Responsible for teaching courses in electrical systems, troubleshooting strategies, and maintenance fundamentals. Was charged with researching, developing, implementing, and instructing safety training. I was able to provide a low cost safety training program with an online component that retains test scores and provides student certification upon successful completion.

Facilitator; Ropes Challenge Course, Facilitated team building principles that included self-reliance, self-confidence, and demonstrated the techniques to reinforce team building, to encourage groups to work together toward common goal completion.

I was the Team Lead to develop, plan and implement the Technology Assistance Center (TAC), The goal was to take five distributed computer support helpdesks across campus and centralized them for consistency, efficiency, and productivity to achieve the team's goal for a single point-of-contact for all computer-related issues on campus. This was accomplished in 90 days. This accomplishment earned the prestigious FSU Distinguished Team Award. In August of 2003, the Technology Assistance Center was implemented based on the plans and proposals of the TAC Development Team. Each member individually researched various areas, added information and insight from their varied experiences and backgrounds, and then collaborated as a team to develop a well thought out proposal. Each team member's dedication to the customer during the implementation stage and their continued commitment has contributed greatly to the success of the TAC. This was successful due to diligence, to take on the additional responsibilities, and the obstacles they overcame to achieve the team's goal for a single point-of-contact for all computer-related issues on campus.