Gary Pyke Email & Phone Number

Barry, Wales, United Kingdom

Service Development Manager working on transforming and improving services across Adult Care. Areas of focus include:Telecare - Implementing a Digital Alarm Receiving Centre Platform and continuous improvement from this of the offer to citizens and current service users.Adaptations - Improving the process for applicants for minor, medium, and large adaptations including working to reduce the application of a means test. Work includes improving the minor applications process, devising an Independent Living Policy, and improving the Disabled Facilities Grant process.Working to identify areas where digital improvements and the use of analytics can drive Council transformation.

Cardiff, Wales, United Kingdom

What do you do when the pandemic stops you from working on training events. You collaborate with others and begin building an e-learning platform. This small side project looks at creating an e-learning platform for small and medium enterprises so they can have the same learning that other larger organisations enjoy.

Nationwide

Acting and working to help organisations complete change and transformation projects across all areas of organisational design. Helping companies to develop modern strategies to improve performance, engagement, develop learning and change culture.The engagements and large scale projects have covered:Development of HR and Organisational Development Service Centre model for a London Council for service transformation through process mapping and automation.Process transformation and improvement for a company managing and maintaining London TfL red routes including process mapping and training development for maintenance operatives.Transformation of a London Housing Departments People Strategy Including the development of dashboard reporting, improved performance management, recognition and reward strategies, 360-degree skills assessment, and succession planning.Developed and managed a pay review approach for a Terms and Conditions Review that resulted in £1.25M per annum cost-saving within a London Council.Oversaw a Learning and Development Procurement exercise, which resulted in a 10% cost saving for all training activities. Managing a Learning and Development budget of £650k. Employee Engagement: Development and implementation of the staff engagement process for a London Council on cuts to the Council Budget of circa £75M.Developed and delivered the training strategy, train the trainer and event design for the launch of the Range Rover Velar in 2017. Including the design of the European Launch Event for some 4,500 retailers.

Reading, England, United Kingdom

Interim Head of Transformation and IT, Brighter Futures for Children, May 2020 - CurrentStabilising and rationalising an internal transformation programme costing £9M to deliver savings of £11M. Wrangling the transformation programme into a manageable number of projects that could be delivered and revising financial forecasts to finalise budget expenditure and ensure pragmatic savings based on work to date. Determining the future of transformation, its operational model and fit within children’s services and introducing agile methodologies, process automation and the use of data analytics for process investigation and improvement.

Bridgend

Acted as Organisation Development Business Partner working to transform the internal experience of all staff. Moving to an innovative culture focused on performance improvement. By using the process of staff journey mapping identifying improvement projects to form a modern people strategy. Backed up by reference to information systems data through analysis and scenario testing.Working with business partners to determine improvement projects and key performance measures.Developed a business partnering approach for learning and development to formulate an organisation learning and development plan ensuring equitability of funding use.

London, United Kingdom

Recruited and developed the Programme Office to manage all large scale projects within the Council.Oversight of the use of customer process mapping and process improvement for business change and transformation.Developing programme and project methodologies for accurate project reporting and benefits management. This included leading and managing the project management office with a £5M budget. Supporting organisation cultural transformation and the implementation of projects to deliver £55M of cost savings.Managed consultant contracts to determine costs, benefits, and ensure value for money. Including the determination of performance key performance indicators.Developed business cases for submission to Council for agreement working with Finance to ensure acceptance.Collaborated with Human Resources on the submission of all restructure documents associated with staff changes in the Council.

Colnbrook

Managed and delivered the design of launch events for the Jaguar XF and XJ including e-learning, launch event design and implemented an e-learning development process resulting in 20% cost saving on previous processes.

Northampton

Overhauled Learning and Development to achieve a £1.25M saving. Managing an operating budget of £4m with responsibility for 52 staff.Developed the first use of eLearning within the Council.Improved the provision of learning through course reviews and revisions.

Nationwide

Nationwide

Developed a successful Lean Management Approach to mail sorting resulting in operational savings of £7.5M per annum and 0.75% improved delivery quality.

Rugby

Manchester