Successfully expanded the Arizona market to 100+ monthly contracts within 2 years.Cultivated relationships with over 100 dealers, and achieved an average of $1.2 million in new monthly receivables. I also trained new External Sales Representatives in other markets, and mentored Sales Representatives on a monthly basis.Additionally, I served as a member of the Excellence Council and held monthly meetings for the purpose of making recommendations to Upper Management, and to… Show more Successfully expanded the Arizona market to 100+ monthly contracts within 2 years.Cultivated relationships with over 100 dealers, and achieved an average of $1.2 million in new monthly receivables. I also trained new External Sales Representatives in other markets, and mentored Sales Representatives on a monthly basis.Additionally, I served as a member of the Excellence Council and held monthly meetings for the purpose of making recommendations to Upper Management, and to brainstorm ideas to enhance processes and boost volumes. Show less

The United Auto Credit Internal Sales and Marketing team is comprised of two distinct groups – each playing a critical role in the achievement of Company objectives. Internal Area Managers provide support in larger markets through the development of new dealer leads and providing coverage for active dealerships in the absence of an in-market Area Manager. Senior Internal Area Managers are responsible for the development of markets that are too small to support a full time in-market Area… Show more The United Auto Credit Internal Sales and Marketing team is comprised of two distinct groups – each playing a critical role in the achievement of Company objectives. Internal Area Managers provide support in larger markets through the development of new dealer leads and providing coverage for active dealerships in the absence of an in-market Area Manager. Senior Internal Area Managers are responsible for the development of markets that are too small to support a full time in-market Area Manager. Both positions rely on telephone communication as their primary method of contact in building dealer partnerships, and earning their dealers’ business with United Auto Credit’s common sense lending approach.As Division Manager of Internal Sales & Marketing, I am responsible for the achievement of Company sales objectives through daily management, mentoring and training of my team of Internal Area Managers. This includes the on-going effort to recruit and hire talented sales professionals to work from our offices in Newport Beach CA, and Mesa, AZ. Show less

-Evaluate risk and make credit decisions for the Division based on established credit policies. -Evaluate and approve credit, manage credit exposure and coordinate credit activities to ensure compliance with company credit standards, policies and procedures and best industry practices.-Select, lead and develop employees in the current and future credit organization. -Lead the team to evaluate risk and make credit decisions within the Division.-Work closely with the Vice… Show more -Evaluate risk and make credit decisions for the Division based on established credit policies. -Evaluate and approve credit, manage credit exposure and coordinate credit activities to ensure compliance with company credit standards, policies and procedures and best industry practices.-Select, lead and develop employees in the current and future credit organization. -Lead the team to evaluate risk and make credit decisions within the Division.-Work closely with the Vice President to reach sales and profitability goals. -Possess a leadership role in credit strategies and working capital improvements for the Division. Show less

-Build, develop, and maintain strong dealer relationships-Generate a monthly flow of contracts-Build a profitable portfolio

Dealer Services Operation Manager (Branch Operations Manager), Las Vegas, NV (2001 - 2006)In this position I managed a $2.0 B receivable base supporting over 100 dealerships and a staff of 15 for the state of Nevada and San Francisco, CA markets.I developed and managed staff, implemented sales incentives, and oversaw promotional and rate concession budgets. I also directed the execution of innovative strategies to increase the penetration of fee-based products, and maintained… Show more Dealer Services Operation Manager (Branch Operations Manager), Las Vegas, NV (2001 - 2006)In this position I managed a $2.0 B receivable base supporting over 100 dealerships and a staff of 15 for the state of Nevada and San Francisco, CA markets.I developed and managed staff, implemented sales incentives, and oversaw promotional and rate concession budgets. I also directed the execution of innovative strategies to increase the penetration of fee-based products, and maintained dealer support and market share.My key achievements included:- Successfully merged Ford Credit, Commercial Lending Services, PRIMUS Financial, Jaguar Financial, Mazda Credit, Volvo Finance, and Land Rover Capital for the market areas of Nevada, Hawaii, San Francisco, Sacramento, and Fresno, CA in 2005 and 2006- Cleared the dealer financial status with zero loss and a potential loss of $800K- Surpassed the 2005 profit objective of $13.15 M by $95K- Achieved 100% employee satisfaction in 2005FORD MOTOR CREDIT COMPANYRegional Credit Analyst (Financial Analyst), Anaheim, CA (2000 - 2001)Dealer Services Supervisor, Orange, CA (1999 - 2000)Dealer Account Manager (Sales Representative), Orange, CA (1998 - 1999)Customer Services Supervisor, Orange, CA (1996 - 1998)Dealer Services Analyst, Phoenix, AZ (1996 - 1996)Senior Customer Service Representative, Phoenix, AZ (1994 - 1996)Customer Service Representative, Phoenix, AZ (1993 - 1994) Show less