Gary S. Email & Phone Number

Smyrna, Georgia, United States

• Install, configure, deploy, manage, troubleshoot and document Checkpoint and Palo Alto Panorama firewall infrastructures.
• Add and optimize firewall rule base according to customer specification when connecting with new vendors and industry standards to improve security and performance.
• Join troubleshooting and maintenance calls 24/7 basis on network wide issues.
• Manage and monitor firewall traffic through CLI and GUI to perform detailed analysis
• Work with vendors on high level basis to provide solutions to customer enquiries.
• Process trouble ticket when they occur that can’t be solved by tier 1, 2, and 3.

Georgia

• Performed in an expert level in configuration and troubleshooting of Cisco routers and switches a LAN/WAN network with over a 100 routers and switches.
• Worked in a 24/7 support NOC environment.
• Installed, operated, and maintained Cisco Call Manager with 500+ VoIP phones.
• Performed duties as network security engineer implementing network policies such as port security, DHCP snooping, MAC filtering, VLANs, etc.
• Administered a Windows Server environment with DHCP, Active Directory, GPOs.
• Performed and assisted subordinate technicians to execute network security procedures, associated computer, and software related technical tasks.

Greater Atlanta Area

• Staging and onsite deployment of networking equipment for of multiple Coca-Cola site across the Country.
• Lead Engineer in designing and configuring network upgrades in LAN, WAN, voice, and wireless.
• Monitoring and troubleshooting a global network infrastructure.

Greater Atlanta Area

Performed field data collection and information gathering using proprietary software.Field Networking implementation with routing, switching and WIFI.

Norcross GA

• Staging and onsite deployment of networking equipment for of multiple Microsoft Store openings across the United States.
• Applying configurations to Cisco networking, wireless, security, HP servers, and VoIP.
• Responsible for generating installation procedures and developing documentation for optimization of the network deployment process.
• Creating network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
• Create and maintain written procedures for Staging and Configuration Center to include new project configuration procedures, Quality Control, and Change Management.

• Provided support on computer systems, client accounts, network storage permissions, printers, and other network equipment installation and maintenance.
• Perform regular Cisco router and switch maintenance and configuration changes.
• Generated trouble tickets when appropriate, using the Keystone/Remedy.
• Managed users in a Window Active Directory environment Windows server environment by creating DHCP, Active Directory, editing GPOs.
• Installed, maintained, and configured desktop and laptop computer hardware, software, and peripherals, including researching vendor documentation to resolve problems.
• Worked together with other department personnel as a team to ensuring all customers, both external and internal has all of their IT processing needs met.

Aas, It

Technical, It