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Gary Smith is listed as Complaints Team Manager at Nationwide Building Society at Nationwide Building Society, a company with 10315 employees, based in Greater Northampton Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Gary Smith.
Gary Smith previously worked as Complaints Team Manager, Customer Resolutions at Nationwide Building Society and Specialist Complaint Manager, Member Service & Complaints at Nationwide Building Society.
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A confident, insightful and accomplished Complaints Manager with over twenty years of complaints handling experience within the financial services industry. Passionate about driving service excellence to deliver first class customer service; adept at resolving complaints and identifying ways to increase accuracy and efficiency whilst maintaining a positive working environment. Resilient, calm and resourceful when supporting customers, colleagues and senior management to achieve the best outcome for all parties; analysing issues to promote best practise and process improvement.
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Northampton, United Kingdom
I am currently managing the team that investigates Repeat Complaints made by members and complaints involving Verbal & Aggressive Behaviours towards our staff within Nationwide Building Society. I have successfully taken an initial test and learn project, started in March 2018, on to become a new fully fledged specialist team within the Society's High Risk.
Northampton, United Kingdom
Northampton, United Kingdom
Other employees you can reach at nationwide.co.uk. View company contacts for 10315 employees →
Stuart Ford
Colleague at Nationwide Building Society
London, England, United Kingdom, United Kingdom
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KH
Kim Hawkins
Colleague at Nationwide Building Society
United Kingdom, United Kingdom
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AK
Anusha Kolli
Colleague at Nationwide Building Society
United Kingdom, United Kingdom
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DM
Danielle Millar
Colleague at Nationwide Building Society
Stonnall, England, United Kingdom, United Kingdom
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RH
Rashid Hussain
Colleague at Nationwide Building Society
Sheffield, England, United Kingdom, United Kingdom
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CJ
Chris Jones
Colleague at Nationwide Building Society
Swindon, England, United Kingdom, United Kingdom
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AP
Alistair Patterson
Colleague at Nationwide Building Society
Swindon, England, United Kingdom, United Kingdom
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PM
Prince Muzomuhle Ndlovu
Colleague at Nationwide Building Society
United Kingdom, United Kingdom
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LH
Lisa Haines
Colleague at Nationwide Building Society
Cardiff, Wales, United Kingdom, United Kingdom
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KP
Kayleigh Puschnik
Colleague at Nationwide Building Society
United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Gary Smith works for Nationwide Building Society.
Gary Smith is listed as Complaints Team Manager at Nationwide Building Society at Nationwide Building Society.
Gary Smith is based in Greater Northampton Area, United Kingdom, United Kingdom while working with Nationwide Building Society.
Gary Smith has worked for Nationwide Building Society.
Gary Smith's colleagues at Nationwide Building Society include Stuart Ford, Kim Hawkins, Anusha Kolli, Danielle Millar, and Rashid Hussain.
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