Gary Wise Email & Phone Number

Atlanta

My experience with Hyundai Capital America has provided me great opportunities. I have been able to grow and build my management skills while also investing in project management and process innovation. I have been successful in achieving above average reviews for all review periods and sought out as a subject matter expert in the processes managed. • Manage 48 analysts and 3 managers over 65 processes for back office• Work with supporting departments to complete process innovation projects and documentation with a focus on customer and auditory requirements• Raised employee morale and engagement scores by over 20% within 1 year• Lead in project management for a full single system implementation managing up to 21 business analyst at peak and responsible for all processes related to credit, funding, sales and risk• Facilitated Joint Application Design sessions leading to the creation of requirements documents, user stories and ultimately living documents to pass on to the business for training and policy• Built and maintained excellent relationships with team members from our vendor partners as well as with our executive sponsors to drive both towards a singular common goal• While working as a Credit Manager, I developed a new team and process within the credit department that streamlined the management and exception review process• Managed the 2 largest credit territories within above average growth and dealer satisfaction

Kennesaw, Ga.

I started in collections all the way up to running the repo teams and managing collectors. I ended my career with WFS as a Sr. Credit Analyst managing a strong performing territory while expanded the business growth in the region.