Gary Austin Email and Phone Number
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Experienced Client Services Leader with a demonstrated history of working in the marketing and advertising industry. Strong business development professional skilled in Paid Media & Digital Presence Strategies such as, SEM, SEO, Social, Email Marketing (among other tactics), as well as Sales and Operations Management.
Localiq | Usa Today Network
View- Website:
- localiq.com
- Employees:
- 1706
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Sr. Director, Account Management B2BLocaliq | Usa Today NetworkAppleton, Wi, Us
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Sr. Director, Digital Presence DeliveryLocaliq | Usa Today Network Apr 2023 - Present
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Director - Client SuccessUsa Today Network | Localiq Nov 2020 - Apr 2023Appleton, Wisconsin, United States
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Midwest Group Market Lead, Client Success - LocalUsa Today Network Jul 2018 - Nov 2020WisconsinI am responsible for leading a team of Client Success Managers to deliver best in class marketing solutions and ROI for local accounts. I pride myself in building a culture of excellence; focusing on delivering essential, high-engagement services and performance insights for our Local Accounts across all products including: all print, DMS, O&O digital and programmatic channels. Most of my day is spent collaborating with sales/client success peers, operations/product leadership to establish a performance based culture with a laser focus on delivering customer ROI and satisfaction to achieve retention and client satisfaction objectives within our markets / channel. I own a strong proficiency in managing multiple priorities, task organization and execution, customer relationship management and client facing communication, as well as selecting, training and mentoring staff, at the same time executing process management.
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Client Services ManagerUsa Today Network Jul 2016 - Jul 2018WisconsinAs Client Service Manager, I lead a team of 40 individuals who executed all sales support processes for all ten northern Wisconsin newspaper sites and I oversaw four supervisors who lead the three unique teams that make-up Client Services: Account Coordinators – handle all order entry tasks and creative submission tasks for all sales; print, digital display and digital marketing services Account Managers – the ‘quarterback’ of the sales process; the link between the sales staff and the process portion of the support teams Campaign Optimizers – the team responsible for reviewing and analyzing campaign results and then providing recommendations to optimize those results to provide the most successful solutions for our clientsTransitioning from Fulfillment Mgr to Client Services Mgr during the Winter of 2015-2016, I worked closely with the senior leadership team of Gannett WI Media to find a way to get the 10 separate sales support teams to all face the same direction, act in the same fashion and utilize the resource in its entirety much more efficiently. During this tenure, we created standard operating procedures for order entry, handling creative submissions, and lead the creation and implementation of a new order entry process whereby any Account Coordinator can enter a product for any site within the group by utilizing the Account Manager teams as a point person for the sales team member that they are assigned to. SalesForce was the key to the execution of this implementation.
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Digital Sales Fulfillment ManagerGannett | Usa Today Network May 2010 - Jul 2016Appleton, WiI was responsible for leading the Digital Ad Operations for all 10 sites in the northern part of the state of Wisconsin. This team optimized and guided fulfillment of all digital sales across those sites. It was key that this team work as an integral cog within the entire WI Group Digital Sales team. It was also important to hold the team to high standards to provide error free customer services to both our internal and external customers. In addition, maintaining a strong partnership with our internal customers … the sales operation was vital. During my time in this position, I built important relationships with our corporate partners in McLean, VA while serving on the Corporate OrderHub team; the team responsible for testing, providing directions for modifications and then rolling out this new order entry system to the entire company. Since WI was represented on the team, we were lucky enough to be a pilot market for the nationwide rollout. -
Accounts Payable/Payroll ManagerGannett Wisconsin Media Oct 2007 - May 2010Appleton, Wi
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Credit ManagerGannett Wisconsin Media Sep 2003 - Oct 2007Appleton/Wausau/Green Bay, Wi
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Collection SpecialistGannett Wisconsin Media Aug 2000 - Sep 2003Appleton, Wi
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Credit ManagerConseco Jul 1998 - Jul 2000 -
Customer Service RepMercury Finance Aug 1996 - Jun 1997
Gary Austin Skills
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Frequently Asked Questions about Gary Austin
What company does Gary Austin work for?
Gary Austin works for Localiq | Usa Today Network
What is Gary Austin's role at the current company?
Gary Austin's current role is Sr. Director, Account Management B2B.
What is Gary Austin's email address?
Gary Austin's email address is wi****@****tds.net
What is Gary Austin's direct phone number?
Gary Austin's direct phone number is +178176*****
What schools did Gary Austin attend?
Gary Austin attended University Of Wisconsin Oshkosh, University Of Wisconsin-Whitewater.
What skills is Gary Austin known for?
Gary Austin has skills like Digital Media, Advertising, Online Advertising, Newspapers, Social Media, Social Networking, Mobile Advertising, Advertising Sales, Customer Service, Advertising Operations, Facebook, Sales.
Who are Gary Austin's colleagues?
Gary Austin's colleagues are Dan Ascanio, Emily Russell, Kate Faye, Maria Carolina Clevenger, Angie Hammond, Corbin Ulloa, Matt Miller.
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Gary Austin
Enterprise Technology Sales Professional | Leveraging Technical Expertise To Drive Client Success At Intersect Technology GroupAtlanta Metropolitan Area4corus360.com, infosys.com, data-strategy.com, infosys.com -
2playmakar.com, csa01.com -
Gary Austin
Richmond, Va3gmail.com, costar.com, costargroup.com3 +120231XXXXX
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Gary Austin
Charlotte, Nc2evergreeninvestments.com, pdradvisors.com -
5cox.net, address.com, rediffmail.com, cuofamerica.com, cuofamerica.com3 +131683XXXXX
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