Profile:Specializing in delivering cutting-edge digital tools and SaaS business management/marketing software, I excel in tailoring solutions to meet the unique needs of local independent business owners. As a dedicated Thryv® Business Advisor, I bring end-to-end customer experience expertise designed to fuel the growth of small to medium-sized businesses (SMBs). With a proven track record of managing over 40,000 SaaS clients, I ensure seamless job securing, task management, and streamlined credit processes for enhanced operational efficiency.Client Commitment:My client care extends beyond expectation, taking a proactive approach to ensure your business's success. As a trusted advisor, I craft solutions that not only meet but exceed your expectations.Notable Achievements:Back-to-back Done 3 Owners Trip (Presidents Club Winner), ranking among the top 10% performers.Recognized participant in the Mentor and Emerging Leaders Program.2023: Achieved 142% New Business Acquisition to Quota, boasting a remarkable 270% SaaS net growth.2022: Attained 141% New Business Acquisition to Quota, showcasing an impressive 297% SaaS net growth.2021: Delivered outstanding results with 134% New Business Acquisition to Quota and an exceptional 392% SaaS net growth.2020: Demonstrated excellence with 117% New Business Acquisition to Quota and a significant 166% SaaS net growth.2019: Accomplished 126% New Business Acquisition to Quota, coupled with a commendable 133% SaaS sales to Quota.2018: Exceeded expectations with 153% New Business Acquisition to Quota. Selected for the prestigious Thryv mentor program.

I thrive on the art of sales, reveling in the process of crafting solutions to challenges and consistently delivering optimal results. My unwavering goal is simple yet impactful: to create and manage marketing programs that empower clients to bridge gaps in their advertising efforts, freeing up valuable time to focus on customer service and business growth. Equipped with cutting-edge technology tools, I am dedicated to helping clients build successful and fulfilling careers.Key Offerings:Desktop and Mobile Websites: Crafting dynamic online presences for enhanced accessibility and engagement.Facebook Fan Page Setup: Leveraging the power of social media for effective brand promotion.Search Engine Marketing (SEM) and Optimization (SEO): Implementing strategies to boost online visibility and traffic.Reputation Monitoring (Award-Winning Solution): Proactively safeguarding and enhancing online reputation.Online and Mobile Advertising (Award-Winning Solution): Deploying impactful advertising campaigns for maximum reach.Advertising in Yellow Pages Directories: Utilizing traditional channels for comprehensive business visibility.

We created comprehensive Multi-media campaigns for clients. Including targeted IP display, pre-roll, Social media, SEM, SEO, E-mail marketing, Website re-design, Comprehensive Cable TV and other specific targeted products. A large part of this is continual optimization of a campaigns success including assisting with Google Analytics and other tools to ensure the end result was a success for the goals intended.

• Established expertise in transitioning service calls into high-volume sales, maintaining low churn, and consistently achieving top annual performance.• Achieved 140%+ of monthly sales quote, monthly for seven straight years.• Recognized in the President’s Club for outstanding sales achievements.

CRO/SEO Specialist that handled all related aspects of Internet marketing (heavy focus on search engine optimization & content marketing). I performed competitive analyses, keyword research, analyze and implement CRO redesign, site optimization, link building, and content creation.