Gary Grace Email & Phone Number

Columbus, Oh, Us

Columbus, Oh

Installed and configured camera security systems to enhance office security.Fixed network and computer software issues, ensuring smooth business operations.Set up and configured mesh network antennas to improve internet connectivity across the premises.Managed and optimized email preferences to reduce phishing attacks and other vulnerabilities, improving overall cybersecurity.Collaborated with internal teams to implement cybersecurity measures, mitigating risks and enhancing data security.Trained employees on newly implemented systems, increasing efficiency and minimizing future technical issues.

West Jefferson, Ohio, United States

Demonstrated organizational skills and attention to detail in a fast-paced environmentMaintained high standards of quality control and efficiently managed the transportation andorder completion process.Adapted to various roles and responsibilities, showcasing strong work ethic and ability to workindependently and as part of a team.

Columbus, Ohio Area

Provided technical support for hardware, software, and network issues, resolving 95% of support tickets within 24 hours.Delivered training and support to end-users, improving system usability and efficiency.Assisted in troubleshooting and diagnosing hardware and software problems, leading toquicker resolutions and minimized downtime.Set up and configured computer workstations at various locations, including installation ofhardware, software, and network connections.Conducted user training sessions on new software and systems, enhancing staff proficiency andreducing support requests.

Columbus, Oh

Assisted in troubleshooting and resolving hardware, software, and network issues.Supported IT projects such as system migrations and office relocations.

Cybersecurity

Activities and Societies: Member of Columbus State National Society of Leadership and Success.

High School Diploma, College Preporatory