Gary Mortensen Email & Phone Number

Saint Paul, Mn

Oversee and manage the human services performance management system using collaborative and creative approaches in order to produce measurable change and improvement within the system. Interact regularly with all levels of the Department of Human Services (DHS) administration and staff, as well as county human service management and staff, the Human Services Performance Council, Minnesota Association of County Social Service Administrators, Association of Minnesota Counties, advocacy groups, human services clientele, and legislators.

• Developed an overarching measurement strategy and led the development of the evaluation framework • Build a measurement culture through the development and implementation of program evaluations for all social programs• Centralized the process to conduct market research, developed criteria for prioritizing research and manage research partners in implementing the $2m annual research budget• Collaborate with leaders across the organization to determine research and program evaluation priorities• Developed a measurement system to track campaign outputs from Marketing, Events and Publicity • Consult on the development of organizational and programmatic scorecards• Led the initiative to standardize and document processes for the measurement and research team

Greater Minneapolis-St. Paul Area

• Manage $150,000+ international and domestic qualitative and quantitative marketing research projects• Write, edit and present qualitative and quantitative reports for corporate clients• Conduct research projects for diverse clients in CPG, manufacturing, medical, retail, government and non-profit sectors • Work with clients to determine research needs and objectives, create research design and deliver actionable results• Serve as liaison for research agencies including statisticians, online panel companies and field directors• Design and interpret advanced statistical analyses including conjoint, cluster, regression, and segmentation• Develop analysis and banner plans to establish key metrics and enhance research findings

Carmel, Ca

• Created and implemented Disaster Services Plan to increase disaster preparedness• Managed Disaster Services staff and volunteers • Developed training program for volunteers to meet disaster staffing needs• Created standard operating procedures establishing an institutional framework for Disaster Services• Oversaw and planned Disaster Services budget• Presented to Board of Directors, Disaster Committee and community organizations

Master Of Arts (M.A.), International Trade Policy

German

Bachelor Of Arts (B.A.), Global Studies

Economics, International Relations, Business