Gary Parks Email & Phone Number

Clifton, Nj

As a member of the Educational Success team, I provide support for user account provisioning software in the K-12 workspace for clients worldwide.• Manage dozens of concurrent client software implementation projects• Develop and maintain positive working relationship with clients to ensure long term project success and maintain client satisfaction• Investigate and integrate clients’ data structures and develop unique solutions tailored to each client’s needs and systems• Continuously evaluate and upgrade management processes, tools, and reports• Provide expert product support to other teams including inside and outside sales teams as needed• Support ongoing design and development of ClassLink software as the "voice of the users" to the development team during sprint review meetings• Work with the product owners by proposing new features and identifying product issues• Maintain internal and client facing project documentation using Sales Force, Proof Hub and other tools• Assist in training of customer facing AI resources.

Bridgewater Nj

Data and business process support with a wide range of responsibilities and projects. Led the data team and provided district leadership in the areas of information handling, public records management, workflow management, and strategic planning. Assisted in planning managing events for students and the public.• Projects--- Transitioned 45 years of physical records to NJ compliant indexed electronic storage--- Migrated MMS student information system to Genesis student information system--- Instituted data gathering and performance reporting standards for district operations--- Created data tools to process and monitor student applications• Events managed--- New Student Orientation, managed a team of 8 for the parent information session--- Open House (public event), managed a team of 6 for the reception and check in area • Identify, evaluate, propose, and deploy new technologies• Produce and automate delivery of custom analytic reports for internal and external consumption• Provide presentations and status reports to the Board of Education• Assist with vocational high school scheduling • Author and revise technical documentation for end users• Oversaw NJ State Reporting• Represented the school's interests at county and state Department of Education meetings• Managed school's digital archives including legacy databases• Interfaced with students, public, vendors, NJ state and county government agencies as needed

Internally recruited from IT support into the Management Information Systems team to lead a 10,000 student, 12 building school district through a transition between student information systems and to provide technical leadership in data operations thereafter. • Led technical operations for a migration between SASI SIS and Infinite Campus student information systems• Assisted the special education department with an internal process audit and reform• Management and end user support of Infinite Campus Student Information System (SIS)• Assisted in yearly scheduling for 5000 K-12 students• NJ State Reporting, primarily NJ SMART. • Queries and data handling tasks involving SQL, Crystal Reports, MYSQL and PHP scripting. • Investigation and implementation of new technologies.

IT Systems administration for 2 schools, first a middle school of 900 and later a high school of 1200 students performing both break/fix and network administration. Daily contact with both staff and students. Managed a team of up to 4 student interns at the high school level.

Co-founded and managed a small IT services provider that provided computer and networking support to small businesses across central New Jersey.• Designed, wrote, and deployed a web based client management system for social service workers• Managed up to 5 IT consultants at a time.• Back office operations including purchasing, billing, payroll, and scheduling • On site and remote support for clients• Clients included churches, banks, lawyers, doctors, childcare services and homeowners.

Worked as a 1099 independant IT consultant for Verizon Wireless through a 3rd party consulting company. Assisted with integration of 3 newly purchased companies' mail systems into Verizon's MS Exchange System.

Designed, installed and configured response time monitoring solutions for Windows NT, Unix and MVS systems over wide area networks.

Supported remote clients from Maine to California and assisted in the implementation of ML's work at home program. Responsible for building and deploying workstation images as well as for various Y2K support functions.

Bs, Natural Resource Management

Activities and Societies: Society for Creative Anachronism, NJPIRGCourses emphasized applications of ecology in urban forestry and city.

Diploma, Network Engineering, Graduated With Honors

Course work included Novell & Windows networking including workstation and server configurations, TCP/IP protocol, IPX protocol, routing.