Director of Area Support responsible for leading Executive Escalation, Crisis Communications and customer support strategy for Microsoft's most strategic customers. Liaise with the C-Suite of Microsoft’s most strategic customers, acting as a trusted advisor and partner for the area’s Leadership. Be the Commander and Technical Leader during a Service Incident or large-scale event, coordinating key leaders and decision makers across Microsoft Support and Engineering Organizations. Have executive-facing communication to restore confidence, and partner with the customer’s Account Team to prevent recurrences through the Customer Engagement Plan to improve and shape the support experience, acting with urgency to produce the best possible outcomes.

Responsible for delivering a global enterprise information security strategy and roadmap for the products and technologies that are used in InfoSec. Drive the development of a robust information security technology strategy that will meet the needs of technology and business partners while providing the security that must be present to be the most trusted retailer. Partnering with the business and functional areas to consolidate and drive the long-term vision.

Member of the ITSMF Board of Directors and Program Chair responsible for designing and delivering programing on a quarterly basis for ITSMF members, strategic partners and constituents. Graduate of the ITSMF Executive Protégé Program. The Information Technology Senior Management Forum (ITSMF) is the only national organization dedicated exclusively to cultivating executive talent among African-American IT professionals.

Led efforts to deliver an enterprise technology strategy and roadmap that will guide and provide the inter-relationships for architecture, infrastructure, applications and security with attention to risk and desired business outcomes. He will also be responsible for tying the various technology strategies created across the company together to assure the integrated technology strategy is sound and provides a foundation for the implementation of technology solutions. In addition, Gary will be instrumental in the work of the SGO Strategy Domain ensuring domain strategies are created, aligned and acted upon consistently.Developed strategic plans that support the Wells Fargo Enterprise Architecture and Technology Road Maps and aligned with business needs and strategy for innovation and emerging trends in technology and business operations. Provided technology guidance and strategic direction through the implementation of the Technology Architecture Roadmap (TAR) for all business projects in the portfolio.

Mr. Gary Simms Sr. is a Senior Program Manager at Lockheed Martin Corp. in Fairfax Virginia. He is currently assigned as the Sr. Program Manager for the FDIC ITAS Program. In his role he is responsible for all technology support of the FDIC-ITAS O&M program. Accountable for the leadership of a team of approximately 65 high performing technology resources with nine direct reports supporting software development and operational and maintenance activities. Developed staff utilization plans to establish hiring strategies for recruitment and retention of staff. Provide Program Management support utilizing the processes and methodologies of the Project Management Institute and Application Lifecycle Management in support of A the FDIC Legal, Corporate University, Dept of IT, and Executive Office division for a portfolio of 67 business applications. Maintained schedules and cost within defined perimeters and provided added business value to the costumer by adhering to all scope and schedule requirements which resulted in sustained Service Level Agreements (SLA’s) for a consistent 36 month period. Provide Program Surveillance and Performance Excellence to support the Financial Services Human Capital Division level; led and facilitated program reviews; Program Annual Reviews, (PAR’s) Baseline Reviews (BR’s)’s, Independent Non Advocate Reviews (INAR’s), and Program Deep Dives to ensure program viability and compliance with Lockheed Martin Process, Procedures, and Ethics. Developed strategic plans that support the FDIC Enterprise Architecture and Technology Road Maps and aligned with business needs and strategy for innovation and emerging trends in technology and business operations. Provided technology guidance and strategic direction through the implementation of the Technology Architecture Roadmap (TAR) for all business projects in the portfolio.

Director for Technology Change Management Oversight and Compliance. Led a team of approximately 65 technologist in support of all Infrastructure and Application Integration and Change Management. Facilitated the Enterprise Change Control Board and oversaw the enterprise risk management activities through alignment with partner organizations to minimize risk and impact to the organization due to technology change. Director, Program Management Office (PMO): Responsible for setting strategic direction and governance of End User Computing (EUC) applications for Freddie Mac. Identified COBIT and COSO control objectives based on IT General Control needs for management and compliance of EUCs. Provide oversight for all Compliance and Control functions within the department ensuring compliance with Internal and External audit requirements and the Sarbanes-Oxley Act.

Describe your position

Describe your position

Describe your position

Senior Drill Sergeant