Gaurav Kumar Email & Phone Number

New Delhi, Delhi, India

New Delhi

New Delhi Area, India

Leasing professional in the field of IT, Fit-out, Vehicles and Plant and Machinery. Worked as General Manager with Reverse Logistics Co. Pvt. Ltd where I was responsible to set up the Operating Lease vertical.Specialities: Business Development, Account Management, Off Balance Sheet Funding through Operating Lease, Deal Structuring, Sell down of receivables, Tie-up with Banks/NBFCs, Residual Value Management, Vendor alliances.

Gurgaon, India

New Business Development & Growth - Strategic/ Tactical Planning- Client Relationship Management - Competition Tracking- People Management - Executive Advisory & Decision SupportMAJOR HIGHIGHTSPlayed an active part in various projects like customer relationship management, customer focus and satisfaction, improvising cost benefit tools, etc.Pivotal in designing and administering the performance measurement systems, for individuals groups and product lines impacting business from clients and respective end users.; Managing the new and existing business in New Delhi – NCR region.Formulating business relationships with various banks and vendors for generating and negotiating new income for the organization.Developing and maintaining relationships with the customers right from operational to leadership levels of the organization.Handling customer accounts for compiling and analysing data.Determining customer opportunities, setting goals, establishing responsibilities, allocating resources and setting measureable account plan objectives.Gathering and evaluating relevant market and competitor information to review market position and determine threats.Upselling and improving the product index by selling new products.Following the issues affecting leasing companies and collecting competitor intelligence.Achievements:Played an instrumental role in increasing the market penetration by meeting CEOs/CXOs of top rated clients of various industries including Telecom, Manufacturing, Infrastructure, Petroleum, IT, etc.Initiated “Vendor Partnership Programme” with various companies like Oracle, British Telecom, LG, UTC etc., with phenomenal success in tapping various other clients.Efficaciously brought various banks like Indusind and ICICI to deal with the region directly

I worked with LeasePlan for over 3 years and was managing key accounts like Coca-cola, LG, Adobe and Nokia Seimens Networks.

Gurgaon, India

Looked after functions like client retention and business penetration.Managed customer accounts strategically, mapped group companies and established relationship with them.Developed and maintained accounts for repeat business.Handled day-to-day transactional issues by coordinating support functions.Gathered and evaluated relevant market and competitor information to review market position and determine threats.Achievements:Successfully handled key accounts, viz. Coca-Cola, Hilti, G4S, HDFC Bank, etc.Won numerous awards as the “Most Appreciated Employee” by the key customers. Officiated as a support function that implemented “Enhanced Customer Service Team.”

Gurgaon, India

Service Recovery Team

Graduation, Hotel Management

Bachelors

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