Gaurav Singh Email & Phone Number

As an IT Operations Engineer - II at Wipro Limited in Bangalore, I have demonstrated my ability to operate as a network support and security engineer. With my strong analytical skills, I am able to troubleshoot and resolve various connectivity issues in an enterprise network environment for Here infrastructure. I am an expert in multiple technical domains including R&S, Security, DNS, and Datacenter on various platforms and technologies.I am highly skilled in preparing RFCs according to customer requests and analyzing and implementing them. I use multiple tools such as SPLUNK Enterprises, IPAM, SCILO, Solar Winds, Zabbix, etc. to perform and analyze network performance and monitoring through network node managers.Additionally, I have participated in cross-functional tasks such as new product development projects and have created knowledge base and whitepapers. I am also part of the team responsible for changing the network architecture from traditional device connectivity to cloud infrastructure.My ability to prepare knowledge base articles post-issue resolution and standard operating procedures for repeat activities has earned me recognition in the team. Furthermore, I am responsible for checking affected CVEs in the production environment.Overall, I am highly skilled in commercial and business awareness, possess strong documentation and communication skills - both written and verbal. I have excellent time management skills and am able to follow processes effectively. My ability to learn new technologies quickly allows me to adapt to changing situations with ease.

Listed skills include Leadership, Core Java, Powerpoint, Public Speaking, and 15 others.

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  Uttar Pradesh Technical University

  Computer Science