Gaurav Gupta

Gaurav Gupta Email and Phone Number

Customer Engagement | Retention | Growth | Loyalty | Gamification | Consulting - Recruitment, Training & Growth @ NeoSource Recruitment Services
Gaurav Gupta's Location
Indore, Madhya Pradesh, India, India
About Gaurav Gupta

Enterprise SaaS | Customer Success Management | Customer Journey & Insight | MarTech - CRM/CVM/CLM | Churn Management | Segmentation | Upsell & Cross-sell | loyalty programs | KPI Metric | Growth Marketing | Marketing Campaign Operations | CPaaS Product Management | CSAT| ROI | Offshore Vendor Management | Bid & RFP Management | Client demo & Sales Support | Sales Strategy

Gaurav Gupta's Current Company Details
NeoSource Recruitment Services

Neosource Recruitment Services

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Customer Engagement | Retention | Growth | Loyalty | Gamification | Consulting - Recruitment, Training & Growth
Gaurav Gupta Work Experience Details
  • Neosource Recruitment Services
    Founder
    Neosource Recruitment Services Jul 2024 - Present
    Indore, Madhya Pradesh, India
    View
  • Bharti Airtel
    Lead - Gtm - Mass Retail
    Bharti Airtel Apr 2023 - Jul 2024
    Indore, Madhya Pradesh, India
    Customer Acquisition | Subscription | Usages | Revenue | Retention | Growth | Engagement | Churn Reduction
    View
  • Mcarbon
    Senior Manager
    Mcarbon Feb 2018 - Apr 2023
    Noida, Uttar Pradesh, India
    -Delivering revenue growth of 11% YoY via customer lifecycle management (CLM) tool-Driving adoption of the client product portfolio, net take-up rate 4% 12% growth in data usages by upselling segmented products
    View
  • Nuance Communications
    Product & Business Consultant
    Nuance Communications Feb 2017 - Jan 2018
    Jakarta, Indonesia
    -Managed marketing campaigns, which led ROI improvement by 5%-Build the product road-map and business use-cases in liaise with C-level executives
    View
  • Vodafone Idea Limited
    Product Manager (Growth)
    Vodafone Idea Limited Dec 2012 - Feb 2017
    Indore Area, India
    -Managed 30 million subscribers & USD 200 million revenues annually -4G launch in MPCG & adoption of 4G services (72% migration from 3G to 4G)-Rental increase activity for postpaid subscribers, effective ~15% revenue upside-Predictive modeling for identifying potential subs who can migrate to Jio, 88% effective
    View
  • Bharti Airtel Limited
    Product Manager (Growth)
    Bharti Airtel Limited Sep 2010 - Apr 2012
    Patna Area, India
    -National Award for the project “Lowest Churn” across Airtel-15% YoY growth in revenue for the high-value prepaid subscribers-Product – 6 in 1, Paper recharge of Rs 10 & having 6 different versions-Recharge framework for non-recharging subscribers – 12% conversion
    View
  • Reliance Communications
    Product Manager (Acquisition)
    Reliance Communications Oct 2008 - Sep 2010
    Chandigarh, India
    -Driving customer acquisition on GSM by KPI monitoring & sales coordination>70% growth in 999 recharges by designing sales scheme & training customer call center-Retailers’ engagement by designing slab-based acquisition scheme
    View

Gaurav Gupta Education Details

Frequently Asked Questions about Gaurav Gupta

What company does Gaurav Gupta work for?

Gaurav Gupta works for Neosource Recruitment Services

What is Gaurav Gupta's role at the current company?

Gaurav Gupta's current role is Customer Engagement | Retention | Growth | Loyalty | Gamification | Consulting - Recruitment, Training & Growth.

What schools did Gaurav Gupta attend?

Gaurav Gupta attended Devi Ahilya Vishwavidyalaya, Ujjain Engineering College, Sanwer Road, Ujjain, Lokmanya Tilak H.s. School Ujjain.

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