Gaurav Gupta Email & Phone Number

Dublin, Ie

Ireland

Galway, County Galway, Ireland

Ireland

Bangalore

• Collaborated with project sponsors, stakeholders, and cross-functional teams to ensure efficient and prompt project delivery.• Performed comprehensive end-to-end process analysis encompassing requirement and data gathering, prioritization, advocacy for process improvements, and the pursuit of enhanced business insights.• Effectively communicated the results and business impact of diverse initiatives and insights to key stakeholders.• Established, supervised, nurtured, and managed business processes, data automation pipelines, and dashboards featuring crucial performance metrics to drive data-informed decision-making.• Played a significant role in the development of BRDs, user guides, reference manuals, training materials, and code release artifacts as needed.

Bangalore

• Extensively collaborated with business users to facilitate the implementation of the Pre-sales’ business requirement of creating Pre-sales one-stop Portal to organize their process of managing and assigning the current/upcoming deals, leading to 25% increase in RFP/RFI response rate • Effectively liaised, monitored, and facilitated developments between the business and technology teams in building robust automation process and reduced the average cycle timings by 75%• Initiated and implemented the Agile framework that resulted in enhanced quality and productivity among internal stakeholders leading to a 40% reduction in waste and improved turnaround time• Conducted interviews, workshops, and joint application development sessions with internal and external stakeholders in making sure the business requirements are validated and accomplished regularly• Translated and administered the Agile project of Performance Management tool of mapping and allocating performance/potential for over 33000 employees leading to a reduction in cycle time by 90% and saving of over 1000 man-hours• Showcased Center wise performance from different portfolios through dashboards on data visualization tool Tableau

Faridabad Area, India

Project 1: Business Development of Polaris Experience Zone (PEZ)As a summer intern, my responsibilities include:* Analyze, optimize, and scale-up digital advertising strategy for PEZ lead generation* Design and enhance the effectiveness of the PEZ sales process - includes lead management, sales content development, and incentive schemes for dealer staff* Strengthen the PEZ model by designing new support and hand-holding schemes for PEZs* Explore new avenues and brand tie-ups for setting up more PEZs across India* Develop a financial model for PEZs, that could be used to demonstrate the business potential of PEZs to prospectsProject 2: Concept of Polaris Entrepreneurship Program* Developed and designed the concept of running a business of ATV (All terrain vehicles) parks within the university campus.* Designed a unique organizational structure where the business (ATV park) will solely run by the students and for the students within the university campus.*Worked on designing the training program involving the company, students, and student bodies and promote the concept of skill development among them.

Powai, Mumbai

• Involved in supporting the deployment of applications, user-acceptance testing of the final build, and resolution of incident tickets through JIRA • Streamlined the deployment process and servers to improve operational procedures and performance metrics by 30%• Improved the on-boarding process to achieve a reduction of cycle time by 90% • Accountable for maintaining knowledge and error handling documents using Confluence, leading to a reduction in error handling time by 40%• Conducted mentoring and knowledge sharing sessions for cross-functional teams of Internal team and clients• Kept track of Key process improvement, defects list, and error solving rate for weekly/monthly review meetings

Master Of Business Administration - Mba

Bachelor’S Degree, Automobile Engineering

Member of SOCIETY OF AUTOMOBILE ENGINEERS – a worldwide organization. Member of AUTOMOBILE STUDENT ASSOCIATION

High School, Maths Physics Chemistry, 7.82