• Fulfilled various specialized tasks for senior management to ensure the organization’s continued success.• Facilitated the planning and execution of several training programs and community service endeavors. • Supervised procurement of functioning hardware and system access for Business Analyst trainees.• Aided in the procurement various entertainment packages (including a television and an array of board games) for an “old age home” sponsored by the KMG Foundation in India.

Junior Business Analyst Consultant for Tetrus on Connecticut Department of Corrections Project• Collected detailed documentation of business plan requirements and business models.• Identified potential solutions through meticulous research of clients’ operations and internal systems.• Conducted business analysis of data acquired from the client and facilitated application development according to the requirements set forth by the client.• Prepared several presentations and documents in conjunction with subject matter experts from the Connecticut Department of Corrections.Junior Business Analyst for American Insurance Group (AIG)• Collected detailed documentation of business plan requirements and business models.• Identified potential solutions through meticulous research of clients’ operations and internal systems.• Conducted business analysis of data acquired from the client and facilitated application development according to the requirements set forth by the client.• Coordinated with the sales and marketing department to further market potential solutions to clients.Quality Assurance Analyst for American Insurance Group (AIG)• Coordinated with system developers to ensure high quality improvement in the operations and improve sales volume.• Fulfilled comprehensive testing on new releases and improvements of existing applications.• Identified issues in the Chartis and ePCG applications and coordinated with the offshore development team to resolve them.• Served as a liaison between the clients and offshore development team to ensure high quality application development and maintenance with the Chartis application.

• Planned and participated in a new KMG training program for Junior Business Analysts in the Insurance and Healthcare sector.• Acted as a liaison between the clients and offshore development team to ensure continuity of application development and improvement. • Utilized tools such as Business Requirement Documents, Use Case Scenarios, Test Case Scenarios, and Workflow Documents to analyze and fill gaps in client-facing Insurance and Healthcare software.• Specialized in Homeowners, Personal Auto, Excess Liability and Inland Marine lines of business.

• Made improvements on the websites of KMG, Inc. and its associated companies around the globe.• Aided in research, development, and implementation of MedScribe EMR.• Trained front office personnel and doctors to correctly and effectively use MedScribe EMR to its full potential and detailed how to use the software according to “Meaningful Use” Guidelines.