Gavin A. Email & Phone Number

United Kingdom

• Responsible for:
• Managing, coaching, and training a team of digital merchandisers; maintaining 13 different sites globally.
• Analysing performance at various degrees such as brand; category; and region, summarising and presenting to all levels of stakeholder.
• Planning and overseeing detailed reviews of high-value product categories to optimise hierarchy and shoppability.
• Developing relationships with external partners providing merchandising, SEO, and session analysis suites. Driving new initiatives forward with each partner.
• Creating and maintaining the annual merchandising plans, with specific targets and metrics for success.

Northampton, United Kingdom

• Responsible for:
• Managing an extensive product web hierarchy for both customer-facing and internal-only views.
• Tracking and reporting on Google Analytics to improve key metrics like page views, entrances, and bounce rate.
• Building reports with Google Data Studio to present statistics, records, and insight to stakeholders.
• Creating and maintaining SEO items such as page titles, headers, copy, alt text, and meta descriptions.
• Analysing search engine demand as well as on-site search to improve SERP rankings and customer journey.

Northampton, United Kingdom

Reporting on category performance, volumes, and margin growth of the company's largest category by turnover. My goals are to identify gaps and opportunities within the existing range to improve category value and sales conversions. This involves analysing volumes, forecasts, costs, and profit in order to build rationale for product selection and.

Northampton, United Kingdom

Looking after the company's appliance product offering required independent management of a multitude of concurrent projects, driving their progression from inception to delivery. A key responsibility was maintaining product specification information within a central product information system, which was then used to generate brochures, web pages, and.

Northampton, United Kingdom

Supporting a product team looking after the appliance category, I provided project timings and status updates to stakeholders of all levels. I frequently reviewed and reported on competitor specifications, ranges, and prices, giving me a strong understanding of the marketplace.A pivotal duty was to create and maintain spec, pricing, and instructional.

Northampton, United Kingdom

Managing a large portfolio of corporate customers, my responsibilities were to provide a central point of contact for all of their payment processing enquiries. Not only did I manage incoming enquiries, I also proactively had conversations with my customers about the challenges they face and how we could help overcome them. Ultimately, my aim was to.

Northampton, United Kingdom

My role involved approaching potential clients in order to arrange a business manager to meet them and build a new business relationship. I was responsible for researching companies, contacting senior members of those organisations, and booking appointments in order to develop the relationship.I also had responsibilities to provide consistently up to date.

Wellingborough

In my time at Dunelm I learned a great deal about customer relations and service. My duties involved stock take, advising customers, and general shop floor duties.

Bsc, Physics

Activities and Societies: Badminton

Product Design, Maths, Physics

Activities and Societies: Orchestra, Jazz Band