Gavin Percy Email and Phone Number
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Since 2013 have been running my own Sales, Marketing and Training Consultancy for the Hospitality Industry - Winning Edges. Specialising in assessing and improving sales performance and sales processes to positively impact revenue - often through training, coaching and mentoring of the sales team.In 2017 I qualified as a Mental Health First Aid Instructor for MHFA England. Since then this has gradually become the larger part of the business - and my passion. Hence the introduction of a new company - Balancing Edges.Currently I am upskilling to also be able to offer Cognative Behavioural Therapy (CBT) - watch this space!Early career - 8 years as a hotel General Manager followed by 10 years in Senior Sales positions with various groups including Hilton, Swallow and Best Western up to National Sales Director level. Then three years with Principal Hayley as Head of Central Services running: central reservations, conference desk, research, database and marketing. Specialties: Training; Coaching, Mentoring; Mental Health First Aid; Mental Health Awareness; Account Management, Sales; Negotiation; Training; Strategic Planning; Balanced Scorecards; Interim Management; Sales & Marketing Support; Business Growth.
Balancing Edges
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Mental Health Expert And Managing DirectorBalancing Edges Mar 2019 - PresentHarrogate, United KingdomCommitted to improving Mental Health and wellbeing in the workplace
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Business Development Strategist And Managing DirectorWinning Edges Jan 2013 - PresentHarrogate, United KingdomWinning Edges is a Business Development business specialising in the Hospitality Industry. Managing Director, Gavin Percy has over 30 years experience in all areas of hospitality including sales, marketing, operations, PR and training. Specialising in assessing and improving sales performance and sales processes to positively impact revenue. Several developed and robust processes have been developed including: Winning Edges Speed Training(TM); Winning Edges Sales Health Checks; Winning Edges Sales Training; Coaching and Mentoring; Stop: Start: Continue; Task Lists; and Effective Meetings. -
Head Of Sales And MarketingThe Hotel Management Company May 2019 - Jan 2020KnaresboroughWorking on a contract basis as a Sales & Marketing expert for The Hotel Management Company to drive their continued growth -
Commercial DirectorCorus Hotels Nov 2017 - May 2019Driving revenue and profit for the company through the Sales; Marketing and Revenue departments.> Created a Central Reservations Office.> Developed a team culture from what had been a silo culture> Restored faith from General Managers in the direction of the departments -
Business AssociateThe Buell Group Nov 2013 - Nov 2017Harrogate, United KingdomProviding sales training, coaching and mentoring to improve sales processes and performance resulting in improved revenues and reduced costs -
Registered And Approved Growth Coach For Growthaccelerator.Growthaccelerator Nov 2013 - Nov 2015Harrogate, United KingdomUsed my 30+years of experience of coaching and mentoring teams in this role with the government-backed GrowthAccelerator programme. Government matched funding is available for leadership development of up to £2,000 per colleagueUnfortunately the Government financial review decided to stop this fantastic service.
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Head Of Central ServicesPrincipal Hayley Group Feb 2009 - Jan 2013Promoted from Regional Director of Sales to Head of Central Services in September 2009.Looking after the reservations, conference desk, research, database and marketing departments. Ensuring that central services provide quality service to all customers - both internal and external.> Increased conversion from all teams> Consistently exceeded targets in all teams> Increased average booking values in conferences by 25%
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Career CoachMacallam Jul 2007 - Feb 2009Initially headed up a new division of Macallam (see www.macallam.com) dealing with Executive Search for the hospitality, leisure, tourism, sales and marketing sectors. Then led the drive into Career Coaching for the company. -
Head Of Commercial OperationsTravelscope Holidays Jan 2007 - Jun 2007This was an Interim role to lead the restructure of the sales and marketing teams and begin the evolution away from readership offers and towards digital -
Sales & Marketing ConsultantQuartet Hospitality Management Oct 2006 - Jan 2007Working with some of my former co-execs from Swallow to try to rescue some of the hotels through management contracts or re-financing
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Sales DirectorSwallow Hotels Jun 2006 - Sep 2006Sales Director for the fastest growing UK hotel chain. Unfortunately it turned out that the growth was not sustainable and the company went into administration 12 weeks after I joined. In that time I had decided on a new sales structure and was in the process of putting this in place with the knowledge that real results would have been achieved. -
Director Of SalesBest Western Jul 1999 - May 2006Started with BW as National Sales Manager; got promoted after two years to Head of Corporate Sales and then after two more years to Director of Sales.During my tenure First Place conference teams showed dramatic revenue growth through new client wins; increased conversion and improved average booking value.Represented the Sales department at Board MeetingsPut in a revised sales structure producing improved results and invcreasing efficiency by having the sales team concentrate on the 20% of customers who were producing 80% of the business -
Regional Sales ManagerHilton Hotels 1998 - 1999Key account management; new business development; local account management; team co-ordination; internal communication -
Sales ManagerThistle Hotels 1998 - 1999 -
Regional Sales ManagerQueens Moat Houses 1997 - 1998
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General ManagerFriendly Hotels 1990 - 1992
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General ManagerThf 1988 - 1990
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General ManagerThf 1988 - 1990
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VariousStakis Hotels 1981 - 1988Started as trainee manager rose to the level of induction manager
Gavin Percy Skills
Frequently Asked Questions about Gavin Percy
What company does Gavin Percy work for?
Gavin Percy works for Balancing Edges
What is Gavin Percy's role at the current company?
Gavin Percy's current role is Mental Health First Aid and Suicide First Aid Instructor. Passionate about Mental Health in the workplace.
What is Gavin Percy's email address?
Gavin Percy's email address is ga****@****drp.com
What is Gavin Percy's direct phone number?
Gavin Percy's direct phone number is +4477966*****
What are some of Gavin Percy's interests?
Gavin Percy has interest in Economic Empowerment, Politics, Education, Science And Technology, Health.
What skills is Gavin Percy known for?
Gavin Percy has skills like Hospitality, Management, Account Management, Hotels, Training, Hospitality Industry, Hospitality Management, Business Development, Sales, Event Management, Coaching, Sales Management.
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Gavin Percy
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