Provide best-in-class customer service: promptly greet customers, respond to customer concerns quickly, effectively and courteously; align customer needs with GameStop product and benefit solutions; recommend additional items as appropriate, and ensure every customer is thanked for shopping at GameStop; ensure all store associates consistently provide best-in-class customer service.Recruit, hire, assess, develop, and retain people committed to outstanding customer service.Schedule store associates to achieve optimum customer service levels, and delegate store tasks to ensure proper completion in an environment that puts the customer first.Provide timely and appropriate feedback to all store associates concerning performance, including daily coaching, conducting performance coaching discussions as appropriate, and writing and presenting annual performance appraisals.Protect company assets through effective inventory control and loss prevention practices.Ensure that all areas of the store are clean, organized, and merchandised pre company guidelines and all store fixtures and equipment are in proper working order.Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Manager and Regional Loss Prevention Manager.