Geoff Morrison Email & Phone Number

New York, Ny, Us

Responsible for the operations and development of the ANZ Sales Engineers• Provide advice, guidance and leadership on key technical sales and technical account management activities • Ensure the team has appropriate, knowledge and experience to effectively support the sales & channel partner community• Provide career guidance and growth of the team through coaching / mentoring and driving technical opportunity and relationship management• Build and maintain a team with an up-to-date, solid technical understating of Varonis technologies and solutions• Regular speaker / presenter at customer and partner events•Liaise closely with sales management, product management and support to facilitate the sales process, particularly the technical components of a sale. •Develop and support the Varonis partner business and collaborate with other functions in the company such as support, engineering and marketing.

New York, Ny, Us

My experience has seen me work on the “frontline” of IT, including managing businesses’ end-to-end IT infrastructures. As such, I have a thorough understanding of what businesses need to deliver on their cybersecurity objectives.I regularly engage with customers and partners, conducting technical demonstrations and assisting in training programs, which has given me a deep understanding of the challenges businesses face. Using my vast knowledge and experience, I counsel businesses on improving their cybersecurity posture.

Abingdon, Oxfordshire, Gb

As a Senior Sales Engineer, I am responsible for reviewing opportunities for Sophos, conducting technical demonstrations for partners and customers, public speaking and assisting in the training and development of new Sophos employees and our channel community.

Abingdon, Oxfordshire, Gb

Collingwood, Victoria, Au

As the leader of our NSW & QLD technical operation, my background from working in a customer environment has helped enable my team to achieve excellent outcomes for our clients.My other responsibilities include:* Provide the best possible support and solutions to our clients. * Provide general support to team members and peers. * Educate team members in relation to standards and processes. * Provide guidance and support to team members on service delivery and escalations. * Monitor team member time on a weekly basis to ensure KPIs are being met. * Provide timely input and outcomes relating to invoice queries. * Manage and maintain team member leave requests and team resource levels. * Conduct team member performance reviews, team meetings and also inductions.* Provide a quality management function to the service delivery division as a part of the Quality Assurance function. * Make contributions to the overall continuous improvement of the business through the Technical Advisory Council.

Collingwood, Victoria, Au

ACCOUNT MANAGEMENT• Managing a pool of assigned clients.• Regularly reviews and ensures all managed clients are suitably account managed• Manages client accounts to ensure maximum effectiveness of the relationship and longevity of the client partnership • Regularly reviews client agreements to ensure accuracy against vendor billing and profitability of agreement.• Communicate with the client to ensure they have a positive experience when dealing with the company and a solid rapport is built leading to long term partnerships.• Work with active customers to develop a deep understanding of their needs and translate those needs into requirements.• Builds a trusted advisory relationship with the client whereby you are a source of information for the client on business enabling technology.• Qualify new sales opportunities for current customers and work with the Sales Executives to convert those opportunities.• Work with the Sales Executives to deliver onsite and online presentations that showcase the services and products of Powernet to active customers.SERVICE DELIVERY MANAGEMENT• Manages client expectations especially in the resolution of issues.• Manage the complexity of Managed IT services proposals, contracts and service level agreements.• Provide functional and process leadership in the service delivery process relating to your account managed clients.• Be a trusted point of escalation to the client for any service delivery issues.

Sydney, New South Wales, Au

As the Australian IT manager for Ambition group my responsibilities were, but not limited to:• To ensure maximum availability of computer systems. Administration and maintenance of company’s internal systems. • Configuration and set-up of all new server systems required internally for the company’s activities. • Administration and maintenance of email servers.• Maintenance of existing anti-spam and anti-virus systems in accordance with company policies.• Maintenance of backup facilities in accordance with company disaster recovery documentation.• Administration and maintenance of Sharepoint, OCS, SCCM and SCOM technologies.• Suggest improvements and new technologies to meet company objectives.• Provide telephone and desktop support to internal users.• Administration of LAN related DNS, DHCP and related network functions.• Responsible for the provision of IT infrastructure services including desktop applications, Local networks, IT security and telecommunications.• Development and implementation of new systems. • Working with senior management to propose, agree and deliver IT service. • Responsible for the global & regional IT Budget. • To manage the IT department including staff appraisals, performance, salary reviews and career development. • Responsible for IT hardware, software and maintenance procurement. • To assist the Group IT Director in developing and maintaining a disaster recovery plan. • To assist the Group IT Director to develop and control the IT security policy. • Provide regular updates to the Group IT Director on all aspects of the regional IT team.• Assisting Group IT Director with regional business strategy and budget.During my time at Ambition I had been given the opportunity and worked in the Hong Kong office to expand my IT skills and knowledge & worked on many different projects to help the business improve proficiency & the service we can offer our clients.

Sydney, New South Wales, Au

Sydney, New South Wales, Au