Assistant It Manager
CurrentInstalling and configuring computer hardware, software, systems, networks, printers, and scanners as per company standards.Setting up accounts for new usersResponding promptly to service issues and requestsTesting new technologyEstablish routine tasks to clean and update systems related to end-user machines.Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.Remotely accessing hardware or software for clients to make changes and fix problems.Providing technical support across the companyTroubleshoots and performs various technical computer and peripheral repair duties that include but are not limited to server backup operations, identification, and replacement and repair of components.Participates in installation and configuration of networked computer users, e.g., computers, printers, modems, peripheral communications equipment, and software.Participates in installing and configuring upgrades to existing networks that enhance continuous operations, desired performance, and service.Updates existing security software on networks and workstations. Tests existing operating systems and personal computers for potential viruses and security problems.