Gerald Mcclellan Email & Phone Number

United States

United States

Casa Grande, Arizona, United States

Phoenix, Arizona Area

As an Expert Level Test Technician, I coordinate testing and repair operations for Nissan vehicles focusing on findinghidden problems and fixing them before vehicles are released to customers. To provide the best level of servicepossible, I obtained the highest-level certification for Nissan, Expert Level Test Technician, which was only availablefor four.

Phoenix, Arizona Area

While I was an Expert Level Test Technician for Power Toyota, I Completed evaluations of vehicles to identify andresolve performance problems. Thorough planning and analysis helped me achieve a 95% customer satisfactionrating through diligent research and developing effective solutions. I also reduced returns and customer complaints byleading a team of.

Houston, Texas Area

For Tejas Toyota, I used my training and knowledge of vehicles to repair vehicles with defects and damage. I was ableto reduce repair and customer dissatisfaction ratings by improving collaboration between the service department andtechnicians. I also managed customer expectations through effective communication and project coordination, whichimproved.

Houston, Texas Area

I served as a Night Manager for Ricks overseeing the night operations of the facility, including managing staffmembers. I developed training practices for new staff members. Ensured compliance with regulations and maintainedtight control over the company’s liquor inventory to prevent incidents.