Gerald Tan Zi Ping Email & Phone Number

Singapore

In this role, I am responsible for the business development and service delivery of the company's products and services to help corporates and individuals to build self agency, transition skills and increase career adaptability. My role requires me to:• Develop, design new career development services. • Deliver career guidance and career programmes.• Ensure quality benchmarks and service compliance. • Manage the business development and prepare sales proposals.• Develop… Show more In this role, I am responsible for the business development and service delivery of the company's products and services to help corporates and individuals to build self agency, transition skills and increase career adaptability. My role requires me to:• Develop, design new career development services. • Deliver career guidance and career programmes.• Ensure quality benchmarks and service compliance. • Manage the business development and prepare sales proposals.• Develop customer leads generation and conversion cycles.• Manage and enhance customer accounts.• Prepare marketing related activities, manage online and offline assets, social media content strategy.The key skills I used in this role includes: Business Development, Career Service Operations Management, Content Development, Compliance, Career Counselling, Career Coaching, Marketing, Copywriting, Design, Social Media Management, Partner Engagement, Community Engagement Show less

Singapore

I co host the Work It podcast along with Tiffany Ang and each podcast, we explore and cover different topics pertaining to work and career. Subscribe to CNA’s Work It podcast on Spotify, Apple Podcast or tune in here https://www.channelnewsasia.com/listen/work-it

Singapore

Design career development programmes and conduct career development training, career coaching and support services to civil and public servants.The key skills I used in this role includes: Courseware Development, Career Counselling, Career Coaching

Singapore

I do outplacement career transition support for individuals by providing them guidance, advice and coaching on their career direction and support them for their job search.The key skills I used in this role includes: Career Coaching, Customer Engagement, Sales Conversion

Singapore

I advocate for career and skills planning at a national level by promoting SkillsFuture and career development into the local community and enterprises. I am concerned about what helps people make better learning decisions.My role allows me to do the following:• Manage, analyse, use transactional, behavioural and user data to understand learner motivations• Perform management reporting and support policy making towards career and skills planning. • Conduct speaking… Show more I advocate for career and skills planning at a national level by promoting SkillsFuture and career development into the local community and enterprises. I am concerned about what helps people make better learning decisions.My role allows me to do the following:• Manage, analyse, use transactional, behavioural and user data to understand learner motivations• Perform management reporting and support policy making towards career and skills planning. • Conduct speaking engagements to corporate audiences• Perform team management and personnel development for my staff.Some highlights of my role include:• Analysing and understanding how people use their SkillsFuture Credits and using that to inform stakeholders and refine policy.• Analysing different datasets including portal traffic, service and product transactions to better understand users and their learning choices.• Building a community engagement service that helps people know more about SkillsFuture and how to get started on making a learning decision.The key skills I used in this role includes: Supervisory Management, Project Management, Data Analytics, Data Visualisation, Partner Engagement, Operations Management, Public Speaking, User Training, Content Development Show less

Singapore

HR partner for one of A*STAR's leading research institute in infocomm research and technology. In my stint here, I engaged executive level management regularly on HR matters and used HR data to analyze gaps and redesign HR processes. I connected with internal HR functions such as recruitment, benefits, payroll and contract management to provide HR support services to employees. My time was also spent on understanding gaps within the overall HR service framework and proposing… Show more HR partner for one of A*STAR's leading research institute in infocomm research and technology. In my stint here, I engaged executive level management regularly on HR matters and used HR data to analyze gaps and redesign HR processes. I connected with internal HR functions such as recruitment, benefits, payroll and contract management to provide HR support services to employees. My time was also spent on understanding gaps within the overall HR service framework and proposing refinements to senior management to improve HR service delivery.The key skills I used in this role includes: Stakeholder Management, Business Partnering, Supervisory Management. Show less

Singapore

In this role, I was the deputy leader in charge of a team of 20 to deliver career services at a WSG Career Centre which provides employment assistance to the public. My role allowed me to do the following:• Monitor and refine client services including redesigning the service delivery framework. • Develop career coaching and job assistance content. • Ensure a high level of service standard by analyzing individual centric performance data.• Monitor Centre's overall performance… Show more In this role, I was the deputy leader in charge of a team of 20 to deliver career services at a WSG Career Centre which provides employment assistance to the public. My role allowed me to do the following:• Monitor and refine client services including redesigning the service delivery framework. • Develop career coaching and job assistance content. • Ensure a high level of service standard by analyzing individual centric performance data.• Monitor Centre's overall performance and provide reports to stakeholders. • Analyse client information to understand client profiles• Identify potential areas to focus services on. • Perform customer service recovery, manage difficult clients.The key skills I used in this role includes: Supervisory Management, Operations Policy and Management, Data Analytics, Data Visualisation, Career Coaching, Service Design and Implementation Show less

I was in this role to centrally manage and coordinate career services policy and operations for 5 career centres. This role allowed me to:• Develop operating policies and processes of 5 Career Centres to support the national public employment services. • Ensure consistent service delivery by working with key stakeholders.• Develop national public employment programmes and ensure accessibility at our Career Centres. • Analyse operational statistics and provide monthly reports… Show more I was in this role to centrally manage and coordinate career services policy and operations for 5 career centres. This role allowed me to:• Develop operating policies and processes of 5 Career Centres to support the national public employment services. • Ensure consistent service delivery by working with key stakeholders.• Develop national public employment programmes and ensure accessibility at our Career Centres. • Analyse operational statistics and provide monthly reports to stakeholders.The key skills I used in this role includes: Operations Policy and Management, Data Management, Data Visualisation, Service Design and Implementation, User Engagement, Stakeholder Management, Research Show less

Singapore

In this role, I was managing various policies relating to unemployment trends and the public employment services. The role allowed me to:• Handle policy matters, parliament queries relating to unemployment and public employment services• Review funding policies that support unemployment benefits. • Provide secretariat support for national employment committees. • Monitor and report on national unemployed manpower and workforce trends and data.The key skills I used in… Show more In this role, I was managing various policies relating to unemployment trends and the public employment services. The role allowed me to:• Handle policy matters, parliament queries relating to unemployment and public employment services• Review funding policies that support unemployment benefits. • Provide secretariat support for national employment committees. • Monitor and report on national unemployed manpower and workforce trends and data.The key skills I used in this role includes: Project Management, Budget Management, Employment Policies, Programme Design and Management, Data Management, Data Visualisation, Copywriting Show less

Singapore

In this role, I was part of a team to review and develop the manpower needs for the early childhood preschool sector. My role allowed me to:• Develop manpower development programmes for the early childhood industry workforce.• Work with Government regulators to analyse the national demand for early childhood services.• Plan national training capacities to train more than 500 preschool educators. • Administer national funds towards training providers to subsidise fees for… Show more In this role, I was part of a team to review and develop the manpower needs for the early childhood preschool sector. My role allowed me to:• Develop manpower development programmes for the early childhood industry workforce.• Work with Government regulators to analyse the national demand for early childhood services.• Plan national training capacities to train more than 500 preschool educators. • Administer national funds towards training providers to subsidise fees for preschool educators.• Collaborate with the union to understand the trends and practices within the sector.The key skills I used in this role includes: Programme Design and Development, Budget Management, Partner Engagement, Negotiation, Industry Engagement, Events Planning, Manpower Strategy Show less

Bachelor Of Science, Information Systems Management, Magna Cum Laude

Activities and Societies: School of Information Systems Society Executive Committee, SMU Red Cross Humanitarium Network My university.

Specialist Diploma In Career Counselling, Career Counselling

Certificate In Built Environment Specialist, Construction Trades

6 months certificate programme covering Electrical Services, Residential Air-Conditioning Services, Piping and Plumbing Services.

Diploma, Business Information Technology

Activities and Societies: Track and Field The Diploma covered web based HTML, Java programming, IT project management as well as business.