Subhasish Das Email and Phone Number
I have a strong willingness to learn new things for organizational requirement that can be of immeasurable value for your organization.I am having 15+ years working experience including 2.1 years Leica Camera India Pvt. Ltd., Gurgaon, 1.2 year Nikon India Pvt. Ltd, HQ, Gurgaon, Haryana & 7 years Dubai, UAE working experience. At Leica camera India used to repair Leica imaging products, binoculars ( Also carrying out in store activity on requirement includes ~ identifying customer’s requirements & preferences, demonstrating product’s features, suggested accessories, focus on the individual customer while building a long term solid customer relationship, creating product display on shelves, keeping the store clean & organized, updating mail-chimp account with customer details for newsletter, e-commerce orders payment status with dispatch, maintaining product inventories / stock levels of Leica Store while simultaneously taking care of Leica Customer Care | Service operations with continuation of warranty/out of warranty Leica imaging products, binoculars in store level 1 to 3 repair service activity ). At Nikon India HQ used to repair & cleaning of Nikon prime lenses (Level 4)+ central / periphery resolution adjustments on 5 optical axis Nikon NARU tool along with the AF & Vibration Reduction adjustments of lenses, DSLR & Mirror less camera & Flash repairing. At Dubai, UAE Authorized Service Center used to repair Nikon, Fuji DSLR, Mirrorless digital cameras, Photographic Lenses, SB series Flashes & SIGMA lenses.Apart from these I have a good working experience about installation and calibration of different DSLR, Lens, Flash, compact camera’s adjustments/calibration tools (RJ / RJ-D tools), adjustments software installation etc. Successfully performed Nikon Service advisories starting from F55 Film SLR, Coolpix(s), D70, D5000, D800, D600, D750, D810 & 1 Nikkor VR 10-30 models etc, also Fuji X series, HS series & Finepix series cameras. Performed AF fine tune with AF focus shift adjustments for Cameras & Lenses. Attended many Nikon/Fuji Sensor cleaning Depot/Event and performed sensor cleaning of 100 units within few hours. Used to provide training and updates support to the team of new technicians.I used to make regular telephone and face to face technical communication with professional photographers relating to their inquiries, also proactively contacting professionals, as appropriate, to seek further technical repair information in relation to repairs of their pdts or to offer advice to them regarding the use of their products.
Srishti Digilife
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Customer Service | Care Manager - Srishti North India Br. New Delhi | Level 3 Service TechnicianSrishti DigilifeNew Delhi, Dl, In -
Customer Service Manager North India Branch New Delhi | Level 3 Service TechnicianSrishti Digilife Feb 2021 - PresentNew Delhi, Delhi, IndiaWith sheer happiness & utmost satisfaction working with Srishti Digilife Private Limited while representing North India service branch office at New Delhi, India. Single-handedly taking care of all Customer Service operations including complete repair service operative-technical solutions of all Manfrotto, Gitzo, Joby products, Profoto, Westcott studio monolights with utmost care . -
Customer Service Manager- Leica Camera India Pvt Ltd(Indian Subsidiary Of Leica Germany),Gurgaon,IndLeica Camera Ag Apr 2018 - Mar 2020Gurgaon, Haryana, IndiaManager, Customer Service | Level 3 repair service technician - repairs Leica Cameras, Lenses, Binoculars, Tripods and accessories single-handedly. Job responsibilities includes incoming inspection of the repair products, preparation of repair service job sheets and sharing with the customer, spare parts ordering, generation of quotation, liaison with customer for quotation approval, operational / technical queries, after service complete of the repaired product wrapping it with… Show more Manager, Customer Service | Level 3 repair service technician - repairs Leica Cameras, Lenses, Binoculars, Tripods and accessories single-handedly. Job responsibilities includes incoming inspection of the repair products, preparation of repair service job sheets and sharing with the customer, spare parts ordering, generation of quotation, liaison with customer for quotation approval, operational / technical queries, after service complete of the repaired product wrapping it with three layers of proper packaging materials-arranging Blue Dart pick up for dispatching to customers address across India, sharing AWB details with customer, preparing Leica Imaging product’s loan form for sharing with professionals along with couriering pick-up | deliveries of the products across India | incoming inspection of the loan products | proper maintenance of the loan products , supporting day to day running the Gurgaon office includes phone-in / walk-in queries of clients, DOA product inspection of the dealer’s return shipment and forwarding the consignments to warehouse, generation & sharing different reports with German H.Q., generation of spare parts order for new products with buffer stock quantities maintenance of existing spare parts stocks inventory. Used to visit D B Schenkar & Robinson warehouses at Dwarka, Delhi for inspection, updates of old | new Leica imaging products, return shipment of products to Germany. https://tinyurl.com/22ss6scb reviews share by eminent respected photographers owns Leica Show less -
Senior Service Technician | Lens(Level 4) | Camera(Level 3)Nikon India Pvt. Ltd. H.O. Gurgaon,IndiaNikon India Nov 2016 - Dec 2017Gurgaon, Haryana, IndiaSenior Service Technician - repairs Nikon high end Digital SLRs, Lenses, Series 1 mirror less Cameras / Lenses, Coolpix under water Cameras, Flashes – speed light units. Job responsibilities also includes repairing | Fungus - Optical elements cleaning of Nikon Prime Lenses - central / periphery optical resolution adjustments on 5 optical axes Nikon NARU tool - Optical Resolution inspection of centre / periphery by wall projection along with the GMR sensor | SWM etc. parts… Show more Senior Service Technician - repairs Nikon high end Digital SLRs, Lenses, Series 1 mirror less Cameras / Lenses, Coolpix under water Cameras, Flashes – speed light units. Job responsibilities also includes repairing | Fungus - Optical elements cleaning of Nikon Prime Lenses - central / periphery optical resolution adjustments on 5 optical axes Nikon NARU tool - Optical Resolution inspection of centre / periphery by wall projection along with the GMR sensor | SWM etc. parts related to Auto Focus & VR | GYRO sensor etc. parts related to Vibration Reduction replacements | adjustments of Nikon Prime Lenses at Nikon India, Gurgaon H.O. Show less -
Nikon| Fuji |Sigma Dslr Camera Lens Flash Service Technici,Grand Stores Llc*Dubai-Uae(Authorised Sc)Grand Stores Llc Sep 2009 - Aug 2016Dubai, United Arab EmiratesService Technician(Repairs Nikon Digital SLRs,Series 1 mirror less Cameras,Coolpix Cameras,Flashes & Lenses,FujiFilm Pro DSLRs,Finepix Cam, X-Series line up starting from X-100 & onward) at Grand Stores L.L.C., authorised Nikon,Fuji & Sigma Distributors & Service Provider,Dubai, UAE. Job responsibilities include repairing,estimation,part indent,service job updates,Quality Control inspection of repaired imaging products of Nikon,FujiFilm DSLR cam, Mirror Less cam,compact cam,SB Series… Show more Service Technician(Repairs Nikon Digital SLRs,Series 1 mirror less Cameras,Coolpix Cameras,Flashes & Lenses,FujiFilm Pro DSLRs,Finepix Cam, X-Series line up starting from X-100 & onward) at Grand Stores L.L.C., authorised Nikon,Fuji & Sigma Distributors & Service Provider,Dubai, UAE. Job responsibilities include repairing,estimation,part indent,service job updates,Quality Control inspection of repaired imaging products of Nikon,FujiFilm DSLR cam, Mirror Less cam,compact cam,SB Series Flashes.Also repaired Nikon AF, AF-S,DX,VR/Non VR series Lenses.Successfully performed Nikon Service Advisories starting form D70,D5000 up-to D800,D600,D750,D810 high end DLSR cam & 1 series Nikkor VR 10-30 Lens models etc.-also FujiFilm X series,HS series & Finepix series cam.Performed AF fine tune with AF focus shift adjustments for Cameras & Lenses.Attended many Nikon/Fuji Sensor cleaning event and performed sensor cleaning of 100 units or more within few hours.I have three years experience of maintenance & repairing of Dubai Police & Beams Trading“motor vehicles speed”radar monitoring & capturing cameras & lenses.I had worked on Oracle Software Platform for Service Job Entry,Service Job Complete,Estimation,Spare Parts Indent updates.Maintained proactive escalation of spare parts shortages & recommendation of spare parts for newly launched model.Expertise in Installation-Calibration-Maintenance-Working with SLR, DSLR, Lenses, SB series Flash adjustment,calibration different RJ/RJ-D Tools(Colour Viewer,Pattern Box etc. tools & Luminescence Meter,Colour Temperature Meter,Flash Meter etc. measurement instruments, working with Nikon’s diff. Reference Body Model for obtaining reference data) & adjustments software.Maintained regular telephone and face to face technical communication for various problems & satisfactory explanations/solution with customer relating to their enquiries,also proactively contacting customers,as appropriate, to seek further technical repair information in cont.. Show less -
Nikon,Minolta,Olympus,Casio,Pentax,Sigma,Fuji,Ricoh-Film|Dslr Camera Lens Flash Service TechnicianCapital Electronics Authorised Minolta|Olympus|Nikon|Casio|Sigma|Pentax|Fuji Service Cent East India May 1997 - Sep 2009Kolkata, West Bengal, IndiaSenior Service Technician - Job responsibilities include repairing Nikon, Minolta, Olympus, Casio, FujiFilm, Pentax, Sigma, Ricoh & Yashica Film SLR, DSLR, compact Cameras, Lenses, SB series Flashes, ordering spare parts to manufacturer (Nikon, Olympus, Casio, Fuji, Sigma, Pentax) & issuing spare parts to service technicians, maintaining spare parts stock inventory in software, working with NPCS / Nikon ATO, reporting weekly, monthly / SRM / warranty claims etc. of ARS… Show more Senior Service Technician - Job responsibilities include repairing Nikon, Minolta, Olympus, Casio, FujiFilm, Pentax, Sigma, Ricoh & Yashica Film SLR, DSLR, compact Cameras, Lenses, SB series Flashes, ordering spare parts to manufacturer (Nikon, Olympus, Casio, Fuji, Sigma, Pentax) & issuing spare parts to service technicians, maintaining spare parts stock inventory in software, working with NPCS / Nikon ATO, reporting weekly, monthly / SRM / warranty claims etc. of ARS activity and performances to Nikon Singapore, Olympus Singapore, Sigma Japan, Casio India. Expertise in Installation-Calibration-Maintenance-Working with SLR, DSLR, Lenses, SB series Flash adjustment, calibration different RJ / RJ-D Tools ( Colour Viewer, Pattern Box etc. tools & Luminescence Meter, Colour Temperature Meter, Flash Meter etc. measurement instruments, working with Nikon’s diff. Reference Body Model for obtaining reference data ) and adjustments software. Pioneer of bringing Nikon Digital Compact & DSLR camera repair service authorisation with adjustments tools & software setup—First time in eastern INDIA. Successfully performed all Nikon service advisories starting from film SLR like F55, Coolpix(s), D70 to D5000 model. Maintained regular telephone and face to face technical communication with customer relating to their enquiries, also proactively contacting customers, as appropriate, to seek further technical repair information in relation to the repair of their individual products or to offer advice to customer regarding the use of their products. I have a very good knowledge of Photography and this Photography skills I have been using by helping professional photographers to achieve good photographic results with camera technicalities (both operational & technical demonstration / troubleshooting of their photographic accessories) while working as a Camera, Lens Service Technician. Show less
Frequently Asked Questions about Subhasish Das
What company does Subhasish Das work for?
Subhasish Das works for Srishti Digilife
What is Subhasish Das's role at the current company?
Subhasish Das's current role is Customer Service | Care Manager - Srishti North India Br. New Delhi | Level 3 Service Technician.
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Subhasish Das
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Subhasish Das
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Subhasish Das
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