Gregory Francis

Gregory Francis Email and Phone Number

Director Solutions Engineering - Consumer Goods at Salesforce @ Salesforce
San Francisco, CA
Gregory Francis's Location
Littleton, Colorado, United States, United States
Gregory Francis's Contact Details

Gregory Francis personal email

About Gregory Francis

Sales Professional with a focus on helping others be successful, whether it be helping customers achieve their business goals or driving a trusted advisor relationship with my sales counterparts. Results oriented and recognized over achiever. Successful in working with both Fortune 500 and mid-market customers serving multiple industries and associated requirements. Consistently exceeds goals with demonstrated ability in strategy and technical solutions.Sales Consulting, Product Strategy, Release Planning, Requirements Definition, and Partner Management.Specialties: CRM (Strategy and Technology platforms) Marketing, Sales, Service Management. CRM Toolsets/Technology Platforms , Oracle CRM On Demand, SalesForce JD Edwards. Software as a Service (SaaS), Social Networks

Gregory Francis's Current Company Details
Salesforce

Salesforce

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Director Solutions Engineering - Consumer Goods at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Gregory Francis Work Experience Details
  • Salesforce
    Director Solution Engineering - Consumer Goods
    Salesforce Aug 2021 - Present
    San Francisco, California, Us
  • Salesforce
    Sr Manager Solution Engineering
    Salesforce Mar 2018 - Jul 2021
    San Francisco, California, Us
  • Salesforce
    Solutions Engineer
    Salesforce Mar 2017 - Mar 2018
    San Francisco, California, Us
  • Oracle
    Sales Consulting Manager
    Oracle Mar 2016 - Mar 2017
    Austin, Texas, Us
    Leadership and ongoing development of a team of pre-sales consultants across North America that are focused on Oracle's Modern Customer Experience Cloud Applications. From tweet to commission, our goal is to provide businesses with complete solutions to manage all of their customer touchpoints across all channels. This includes solutions in the areas of Sales, Marketing, Social, CPQ, and Sales Performance Management.
  • Salesforce.Com
    Principal Sales Engineer
    Salesforce.Com Jan 2012 - Mar 2016
    San Francisco, California, Us
  • The Athene Group
    Solutions Director, Crm
    The Athene Group Jun 2009 - Jan 2012
  • Oracle
    Sr Sales Consultant - Oracle Crm On Demand
    Oracle Oct 2006 - Nov 2008
    Austin, Texas, Us
    Responsible for supporting field sales through the sales cycle, providing technical and functional expertise.•Assessed prospective customers’ business needs and defined a tailored solutions. Provided domain expertise to sales and sales consulting groups for advanced technical areas of the application•Recognized application expert (Analytics, workflow, web gadgets, imports/exports, integration, and scripting).•Selected as member of team to certify, mentor and train CRM Sales Consultants on product functionality, configuration best practices, and competitive intelligence.
  • Oracle/Jd Edwards/Peoplesoft
    Principal Product Strategy Manager
    Oracle/Jd Edwards/Peoplesoft Apr 2002 - Oct 2006
    Defined product strategy for CRM applications, specifically around Support (Case Management, Service Management, Call Center, Customer Interaction Management) predominately for the manufacturing and distribution industries•Responsibilities included release planning, pricing, business requirement definition, and partner management.•Successfully negotiated partner contract to reduce distribution payments by 20%.•Successfully released CRM 8.11 bringing in 30 million in revenue for fiscal year 2004•Delivered white paper for integration between CRM On Demand and JD Edwards CRM
  • Agilera
    Program Manager
    Agilera 1999 - 2002
    Managed day-to-day operations of 15 functional and technical consultants and level 2-3 support engineers, including escalation and resolution conflicts.•Responsible for all internal policies, procedures, and methodologies related to the Siebel implementation practice, including internal technical quality assurance review.•Worked with customers to provide statement of work (SOW) and implement professional services contracts directly, or through partners.•Managed the completion of FastPath Implementation Methodology.
  • Deloitte Consulting
    Senior Consultant
    Deloitte Consulting 1997 - 1999
    Worldwide, Oo
    •Managed and coordinated the efforts of user acceptance testing team for the implementation of a healthcare client/server application.•Facilitated efforts between client management, development, users, and testers to resolve system design and functionality issues.•Completed user acceptance testing within goal and with 100% pass rate.
  • Ameritech Library Services
    Product Specialist Team Lead
    Ameritech Library Services 1994 - 1997
    Philadelphia, Pa, Us
    •Supervised team, insuring timely delivery of pre-sales hardware quotes to sales force while maintaining technical accuracy.•Trained sales staff and wrote technical user manuals.•Reviewed Request for Proposals (RFP’s) and provided technical response.

Gregory Francis Education Details

  • Brigham Young University
    Brigham Young University
    Business

Frequently Asked Questions about Gregory Francis

What company does Gregory Francis work for?

Gregory Francis works for Salesforce

What is Gregory Francis's role at the current company?

Gregory Francis's current role is Director Solutions Engineering - Consumer Goods at Salesforce.

What is Gregory Francis's email address?

Gregory Francis's email address is gf****@****hoo.com

What is Gregory Francis's direct phone number?

Gregory Francis's direct phone number is +172028*****

What schools did Gregory Francis attend?

Gregory Francis attended Brigham Young University.

Who are Gregory Francis's colleagues?

Gregory Francis's colleagues are Hayley Cooper, Anita Goswami, Jasmina Hodzic, Mari Sullivan (Collet), Karine Picque, Fanhai (Ken) Yang, Mohan Raj Raj Mohan.

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