Mark Matthews
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Mark Matthews Email & Phone Number

Customer Care Manager - Workforce Management at Spokeo
Location: Los Angeles Metropolitan Area, United States, United States 7 work roles 2 schools
1 work email found @spokeo.com 4 phones found area 714, 951, and 626 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email m****@spokeo.com
Direct phone (714) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Spokeo
Role
Customer Care Manager - Workforce Management
Location
Los Angeles Metropolitan Area, United States, United States
Company size
151 employees

Who is Mark Matthews? Overview

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Quick answer

Mark Matthews is listed as Customer Care Manager - Workforce Management at Spokeo, a company with 151 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at spokeo.com, phone signal with area code 714, 951, 626, and a matched LinkedIn profile for Mark Matthews.

Mark Matthews previously worked as Senior Customer Care Manager of Workforce and Planning at Spokeo and Team Lead/Customer Service Manager at Alta Resources. Mark Matthews holds Master'S Degree, Theology/Theological Studies, 3.79 from Gateway Seminary.

Company email context

Email format at Spokeo

This section adds company-level context without repeating Mark Matthews's masked contact details.

{first_initial}{last}@spokeo.com
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AeroLeads found 1 current-domain work email signal for Mark Matthews. Compare company email patterns before reaching out.

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Profile bio

About Mark Matthews

Mark Matthews is a Customer Care Manager - Workforce Management at Spokeo. He possess expertise in leadership, call center, customer service, process improvement, management and 16 more skills.

Listed skills include Leadership, Call Center, Customer Service, Process Improvement, and 17 others.

Current workplace

Mark Matthews's current company

Company context helps verify the profile and gives searchers a useful next step.

Spokeo
Spokeo
Customer Care Manager - Workforce Management
pasadena, california, united states
Website
spokeo.com
Employees
151
AeroLeads page
Company profile
View company profile Email format
7 roles

Mark Matthews work experience

A career timeline built from the work history available for this profile.

Senior Customer Care Manager Of Workforce And Planning

Current
Spokeo

Pasadena, CA

  • Member of Executive Leadership Team for Customer Care
  • Leading Six Sigma Green Belt project finishing Green Belt Certification
  • Involved in hiring of new phone agents
  • Responsible for Disciplinary process and Terminations
  • Coach Supervisors
  • Helped design performance standards for department
Mar 2014 - Present

Team Lead/Customer Service Manager

Alta Resources

Brea, CA

  • Team Lead/Customer Service Manager – Alta Resources (8/2012 – Present)
  • Trained in Six Sigma Green Belt and presently working on project for Green Belt certification – (projected end of project – Jan/Feb 2014)
  • Manage Team of 4-6 direct reports (Supervisors) and 20-40 indirect reports (phone agents)
  • Hiring Manager for new Supervisors and Phone Agents
  • Responsible for Disciplinary process and Terminations
  • Coach Supervisors to help them improve their leadership skills
Aug 2012 - Feb 2014

Director Of Customer Service

Logos Management Softgware Inc.

Corona, CA

Oversee all aspects of Customer Service at the Director LevelImplemented live call environmentDeveloped policy and procedure for departmentEstablished performance standards and reporting processesEstablished Call Quality StandardsManage Team of 7 Customer Service Reps, 1 Team LeadCoached reps based upon performancePhone support as neededInteract with.

Mar 2011 - Nov 2011

Customer Service Manager

Att Mobility
  • Manage Team of 6-15 Customer Service Reps Coach reps based upon performance Floor support Interact with customers on escalated calls or rep commendations Daily/Weekly one-on-one sessions with team Weekly team meeting.
  • Project Manager/Hiring Manager - 6 months 2006 o Worked with onsite recruiter to hire over 300 reps over 6 months o Screened resumes and applicants prior to inviting them for testing o Administered testing and informed.
Nov 1999 - Oct 2009

Manager Customer Service

Auto Trader Magazine

Managed customer service department of 25 reps Monitored daily activity, making sure that all appointments were set properly and orders dispatched to sales Reported directly to owner of company on weekly basis

Sep 1993 - Oct 1997
Team & coworkers

Colleagues at Spokeo

Other employees you can reach at spokeo.com. View company contacts for 151 employees →

SA Stephanie Arnold Stephanie Arnold Colleague at SpokeoPasadena, California, United States, United States View → MM Michael Montgomery Michael Montgomery Colleague at SpokeoLas Vegas, Nevada, United States, United States View → RJ Roy Joveco Roy Joveco Colleague at SpokeoMountain View, California, United States, United States View → DH David Hernandez David Hernandez Colleague at SpokeoWest Covina, California, United States, United States View → S( Shanjiahui (Sandra) Ding Shanjiahui (Sandra) Ding Colleague at SpokeoLos Angeles Metropolitan Area, United States View → RB Rafael Blanco Rafael Blanco Colleague at SpokeoSouth Pasadena, California, United States, United States View → SK Sharon Kim Sharon Kim Colleague at SpokeoLos Angeles Metropolitan Area, United States View → CM Cecelia Masters Cecelia Masters Colleague at SpokeoManteca, California, United States, United States View → MW Meagan Webster Meagan Webster Colleague at SpokeoWinchester, California, United States, United States View → AD Allen Douglas Allen Douglas Colleague at SpokeoNew York City Metropolitan Area, United States View →
2 education records

Mark Matthews education

Master'S Degree, Theology/Theological Studies, 3.79

Gateway Seminary

Ba, Theology

Pacific Coast Baptist Bible College
FAQ

Frequently asked questions about Mark Matthews

Quick answers generated from the profile data available on this page.

What company does Mark Matthews work for?

Mark Matthews works for Spokeo.

What is Mark Matthews's role at Spokeo?

Mark Matthews is listed as Customer Care Manager - Workforce Management at Spokeo.

What is Mark Matthews's email address?

AeroLeads has found 1 work email signal at @spokeo.com for Mark Matthews at Spokeo.

What is Mark Matthews's phone number?

AeroLeads has found 4 phone signal(s) with area code 714, 951, 626 for Mark Matthews at Spokeo.

Where is Mark Matthews based?

Mark Matthews is based in Los Angeles Metropolitan Area, United States, United States while working with Spokeo.

What companies has Mark Matthews worked for?

Mark Matthews has worked for Spokeo, Alta Resources, Logos Management Softgware Inc., Att Mobility, and Aamco Transmissions.

Who are Mark Matthews's colleagues at Spokeo?

Mark Matthews's colleagues at Spokeo include Stephanie Arnold, Michael Montgomery, Roy Joveco, David Hernandez, and Shanjiahui (Sandra) Ding.

How can I contact Mark Matthews?

You can use AeroLeads to view verified contact signals for Mark Matthews at Spokeo, including work email, phone, and LinkedIn data when available.

What schools did Mark Matthews attend?

Mark Matthews holds Master'S Degree, Theology/Theological Studies, 3.79 from Gateway Seminary.

What skills is Mark Matthews known for?

Mark Matthews is listed with skills including Leadership, Call Center, Customer Service, Process Improvement, Management, Time Management, Public Speaking, and Team Leadership.

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