Gianna Lupo Email & Phone Number

Franklin, Tn, Us

Franklin, Tn, Us

Bethesda , Md, Us

• Collaborated with clients to meticulously plan and execute events in various restaurants throughout the hotel.• Leveraged keen attention to detail, exceptional multitasking abilities, and effective prioritization skills to ensure seamless service delivery and exceed service expectations.• Cultivated strong rapport with guests, fostering an environment of trust and satisfaction.• Provided prompt and friendly service to all guests, demonstrating a motivated attitude and readiness to excel in a dynamic, fast-paced setting.• Recognized as a 5 Star Award Winner and received two-time 5 Star Award Nominee honors for outstanding performance and dedication.

• Evaluated clients’ fitness levels and health conditions to determine individual needs and goals.• Developed personalized exercise programs tailored to each clients’ specific requirements, incorporating evidence-based practices.• Provided comprehensive training to clients, focusing on building strength, improving endurance, enhancing mobility, and emphasizing the importance of recovery and nutrition.• Achieved measurable results by guiding clients to become stronger, leaner, and faster, while prompting overall wellness and sustainable lifestyle changes.

Ft. Lauderdale, Florida, Us

• Engaging with customers in our retail showroom to understand the purpose of their visit.• Utilizing an iPad to interactively present a range of home furnishing options and related services.• Conducting follow-ups with leads generated from previous visits, utilizing our guest database.• Assisting customers with financing, purchases, and coordinating delivery arrangements.• Enhancing personal expertise in product knowledge, sales methodologies, and promotional strategies through ongoing training and professional development.• Collaborating with customers to create personalized home designs tailored to their preferences.

Orlando, Fl, Us

• Recruited, trained, and mentored a team of 20+ restaurant staff, fostering a culture of excellence and continuous development.• Establish an engaging work environment that motivated employees to consistently deliver exceptional service, resulting in heightened guest satisfaction.• Significantly improved guest satisfaction ratings from an average of 1-3 stars to consistent ratings of 4-5 stars.• Conducted training sessions for key managers and new staff members, contributing to notable enhancements in overall guest satisfaction levels.

Orlando, Florida, Us

I built an excellent rapport with clients by offering a high standard of customer service while assisting them in finding their designated suites.

Seattle, Washington, Us

Coordinated efforts to oversee day-to-day operations of a sales floor generating in more than $4M in annual revenue. Trained, mentored and managed 15-member team, ensuring continuous delivery of outstanding high level customer service.• Formulated visual merchandising strategies and methodologies to optimize operational proceedings and accelerate sale generation and revenue production, exceeding quotas and targets exponentially.• Dynamically navigated inventory and stock control through account analytics and computed forecasting measures.• Established a steady customer book

Business Management

Certificate, Foods, Nutrition, And Wellness Studies, General

Associate'S Degree

Certified Personal Trainer