Giles Lino Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

- Creating, managing and executing content strategies, incorporating brand guidelines into campaigns- Developing and implementing paid and organic social media campaigns- Writing social media guidelines and how-to documents for both clients and internal team members- Gathering and analyzing social media analytics

Toronto, Canada Area

- Managing and monitoring social media profiles for clients in manufacturing, construction and infrastructure- Writing and implementing monthly and weekly content calendars- Implementing social analytics, reporting social growth, engagement and interactions to internal teams and cleints

- Managing social media profiles for consumer, lifestyle and financial clients- Writing and curating content for weekly and monthly content calendars

Toronto, Canada Area

- Executing the social media marketing strategy to promote Om T.O. 2014 through Twitter, building and managing the online community, creating content and engaging with followers- Creating social media content calendars and managing the online community of EDO Restaurants

Toronto, Canada Area

-Identifying daily material for website and Twitter feed including news, events, sales and promotions-Covering special events in the area to highlight the organization's activity and acted as a resource for the area in online engagement

Toronto, Canada Area

- Created and administered online survey to targeted audiences using FluidSurvey.- Drafted and finalized all aspects of the project proposal for Whites Toolbelt. Project was approved unanimously by Executive Leadership Team.- Researched, compiled and finalized content for Whites Toolbelt, an online and mobile reference guide to WFW equipment.- Managed.

Toronto, Canada Area

- Wrote articles, feature stories, appointment notices and web copy- Created targeted media lists and e-pitches, garnering earned media coverage- Monitored social and traditional media- Developed seven-week social media content calendar to promote Student & Independent Filmmaker Open House

Mississauga, Ontario

- Assisted customers with CDs, movies, music and software sales at Ontario's flagship store- Promoted in stock products and upcoming sales in one of Canada's highest grossing stores- Merchandised entertainment department, ensured products were readily available

Mississauga, Ontario

- Entered rebate program data for Toyo Tire (90,000 customers) and Delphi (3,500 customers)- Maintained and organized warehouse and shipping dock- Collated promotional materials for NAPA Auto Parts stores across Canada

Brampton, Ontario

- Provided customer service in an inbound call centre, including billing adjustments, changes to services and general inquiry about billing- Provided product information for all lines of business- Effectively resolved customer service issues- Participated in the Call Flow Pilot Project to redesign centre's call flow

Graduate Certificate, Public Relations

Activities and Societies: Participant in the Citizen Optimum PR challenge, Humber Face Forward PR networking eventSelected coursework.

Bachelor Of Arts, Sociolgy And English

Selected coursework: Sociology of Work and Occupations, Globalization, Quantitative and Qualitative Research Methods, Communication and.