Gina Murphy Email and Phone Number

As a seasoned leader in workers' compensation, I bring extensive expertise in optimizing relationships with carriers and customers. My role involves collaborating with employers, insurers, and my team to ensure maximized policy structures, support in claims handling, and effective risk management solutions.I specialize in providing tailored strategies, analyzing insurer data, and securing carrier contacts to help our customers save on premiums, reduce workplace injuries, and minimize associated costs. My commitment to maintaining strong carrier relationships and delivering exceptional service drives me to stay updated on industry best practices.Passionate about creating savings for employers, I leverage my knowledge and experience to support businesses in protecting their most valuable asset—their employees.

Business development efforts in the Southwest Region. Assisted agency partners in Colorado and Nevada develop business opportunities. Increased premium in both states year over year. Created brand awareness through various efforts including community outreach.

Achieved strong new business, retention and NPS results serving over seventy master agencies, five hundred sub agencies, leading a team of eight agency relations professionals.

Achieved positive net income and combined ratio results leading a multi-disciplinary team of twenty-eight professionals: underwriters, claims representatives, nurses, safety services, return-to-work and administration, serving customers over $25 thousand.

Implemented Avaya call center technology and led call center team comprised of twenty-one individuals, high percentage of calls answered, minimal wait times and call transfer efficiencies.

Expertise in writing workers compensation policies- worked directly with agents and their customers.

My responsibilities included receiving, counting and recording of cash receipts for each register. My role was to ensure that the warehouse was reporting sales and membership correctly. When problems would appear, I'd research the cause, solve the problem and report back to the home office.