Gina Cruz

Gina Cruz Email and Phone Number

Sr Loan Processor at Community Loan Servicing, LLC @ Community Loan Servicing, LLC
coral gables, florida, united states
Gina Cruz's Location
Fort Lauderdale, Florida, United States, United States
Gina Cruz's Contact Details

Gina Cruz personal email

About Gina Cruz

My priority is helping meet individuals and families with the American Dream of home ownership. Educating consumers on how to increase their credit score and ways to eliminate their liability in order to qualify. Backing these solutions with personal customer service, competitive pricing and a thorough evaluation to satisfy the financial needs and risk tolerance of my customers. I also bring value to my customers and colleagues through my networking contacts when suitable.Specialties: I find fulfillment through Customer Satisfaction, Improving Financial Security, Home Ownership, Credit Repair, Team Participation, Networking with other Professionals, Industry Knowledge, Product Knowledge and Entrepreneurship!

Gina Cruz's Current Company Details
Community Loan Servicing, LLC

Community Loan Servicing, Llc

View
Sr Loan Processor at Community Loan Servicing, LLC
coral gables, florida, united states
Employees:
37
Gina Cruz Work Experience Details
  • Community Loan Servicing, Llc
    Sr Loan Processor
    Community Loan Servicing, Llc Feb 2021 - Present
    United States
  • Suntrust
    Sr Loan Processor
    Suntrust Jan 2014 - Feb 2021
    United States
  • Suntrust
    Loan Support Specialist
    Suntrust Mar 2012 - Jan 2014
    Weston, Fl
  • Suntrust
    Production Assistant
    Suntrust Oct 2010 - Mar 2012
  • Republic Services
    Bid Administrator
    Republic Services Jan 2007 - Feb 2010
    Republic Services is a provider of solid waste collection, transfer, recycling and disposal services to commercial, industrial, residential and municipal customers.Analyzed all RFI, RFQ and RFP (Request for Information, Quote and Pricing) for an array of clients. Brainstormed with executives a strategic plan which included specific needs and questions that client and / or divisions may have. Coordinated with divisions on specifics and requested pricing. Evaluated pricing spreadsheets from divisions and merged together a master spreadsheet. Constructed a standardized/formatted spreadsheet that improved the bid development process.Assessed division methods and suggested changes that will improve timelines, reduce field errors, and shorten the time involved in roll-up work.Analyzed and reported the Group's performance internally and externally to Divisional and Regional Sales Managers as well as General Managers which resulted in better communication between groups. Developed sales reports to demonstrate revenue gathered from divisions by breaking out profits and dividing into divisions, area and regions.
  • Bnc Mortgage / Lehman Brothers Holdings, Inc.
    Loan Processor
    Bnc Mortgage / Lehman Brothers Holdings, Inc. Jan 2004 - Jan 2007
    BNC Mortgage is a finance company that engaged in originating, purchasing, and selling of non-conforming and conforming residential mortgage loans secured by one to four family residences.Opened / submitted loans to underwriting in a timely, professional and efficient manner. Ensured proper documentation was ordered and reviewed. Maintained excellent level of communication with Account Executives, Underwriters, Title Company and Management to ensure consistent timely closings. Ensured customer's closing experience meets all their expectation. Trained and mentored new employees. Closed 30-40 loans a month by understanding product requirements and guidelines.Increased Account Executive sales $160K through advising product knowledge.Strategized daily tasks to incorporate team development which resulted in more sales averaging $250-300K.Lowered outstanding issues 5% via loan restructure and developing a guideline check-list.
  • Fieldstone Mortgage
    Processing Manager
    Fieldstone Mortgage Jan 2001 - Jan 2004
    Fieldstone Mortgage operated as a direct subprime residential lender. It originates first and second lien mortgage loans through wholesale and retail channels through its network of independent mortgage brokers.Managed high performing processing team of 7 employees in fulfilling loan packaging. Ensured documentation quality through constant monitoring of internal reports. Trained all processors on different stages of processing from opening a new file, ordering documents, submitting a complete file into underwriting and then closing. Reviewed underwriting guidelines with all employees during monthly training sessions. Proven management skills resulting in complete employee retention through all 3+ years in position.Partnered with Sales Management to provide ongoing, consistent communication regarding training and escalating customer service issues.Worked with Underwriting Manager to minimize potential loan denials by discussing various scenarios resulting in 5-10 saved loans monthly.Organized and prioritized daily closings to assure all deadlines were met in a timely manner.Mentor / train new employees; as well as motivated the entire team in meeting their monthly goals of 30 loans.Audited closed loans to ensure that requirements were met; and post closing was done properly.

Gina Cruz Skills

Training Customer Service Sales Management Selling Mortgage Lending Finance Loans Customer Satisfaction Insurance

Gina Cruz Education Details

  • Broward College
    Liberal Arts And Sciences/Liberal Studies
  • Gold Coast School
    Gold Coast School
    Insurance
  • Piper High School
    Piper High School
    Excelled In Communication

Frequently Asked Questions about Gina Cruz

What company does Gina Cruz work for?

Gina Cruz works for Community Loan Servicing, Llc

What is Gina Cruz's role at the current company?

Gina Cruz's current role is Sr Loan Processor at Community Loan Servicing, LLC.

What is Gina Cruz's email address?

Gina Cruz's email address is gi****@****ail.com

What schools did Gina Cruz attend?

Gina Cruz attended Broward College, Gold Coast School, Piper High School.

What skills is Gina Cruz known for?

Gina Cruz has skills like Training, Customer Service, Sales Management, Selling, Mortgage Lending, Finance, Loans, Customer Satisfaction, Insurance.

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