Gina Miller Email & Phone Number

Allen, Texas

Richardson, Tx

• Responsible for all accounting functions using QuickBooks which included: customer invoices, tracking of time, A/R, A/P, make deposits, payroll, bank reconciliation, credit card reconciliations, payroll taxes & sales tax.• Implemented streamline reporting of project time with use of online reporting which saved labor hours and provided real-time progress to staff.• Streamlined billing processes to increase productivity in office function by 50%.• Continuous evaluation of monthly costs to cut overhead by 15%.• Managed daily administration and operational requirement.• Tracked and reported monthly & yearly Profit & Loss to the President.• Managed HR functions of office which included posting employment opportunities and all new hire orientation.• Coordinated off-site travel logistics for the company. • Expedited office relocation twice.

Irving, Tx

• ACH Manager for Auto Clearing House check returns.• Made corrections and reduced debt by 35%. • Reconciled returned ACH transactions & guided merchants on check compliance rules.

Irving, Tx

• Managed a five member collection analysts team. • Reduced past due accounts of 60+ days by 22%. • Facilitated monthly team meetings and conducted weekly progress calls with 15 area VP’s.• Extended credit to customers by performing credit analysis.• Resolved customer service issues and monitored past due accounts.

Richardson, Tx

• Trained clients on system software both on and off site.• Coordinated all training for staff. • Received JDE training in Financials, Distribution, Auto Pilot, Fixed Assets 1 & 2, Security, Report Writing & Budgeting. • Developed system training manuals for Donor software.

Plano, Tx

• Managed a diverse team of 11 collectors, admin & customer service.• Motivated team to meet their incentive goals.• Developed training manual and trained new employees.• Analyzed financial statements for credit worthiness up to $200,000. • Collected and maintained commercial & industrial portfolio of 5.5 to 6 million.• Exceeded projected goal of 87% of portfolio balance over 41 days.

Dallas, Tx

• Collected and maintained a commercial & industrial portfolio of 1.5 to 2 million dollars.• Reduced past due A/R by 20% for 60+ days outstanding.• Worked on self-directed teams per Corporate General Electric- Jack Welch philosophy.• Received 5 management awards & 2 customer service awards.• Conducted yearly travel to train the 87 sales representatives on A/R systems.• Participated on interviewing team, Employee training manual team & A/R Manual Team.