Giordano Barão Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

Remoto

- Regression models usage in order to predict monthly and yearlymetrics (e.g. Gross Total Value, Funnel Steps on the website/app,Orders) and definition of Marketing investment to achive them inaccordance to quarterly plans;- Dashboards development to channels evaluation.- Weekly alignments together with directors from Dafiti Argentinato define events, margin and investment rate over GTV.- Daily meetings with channels responsibles as a way to avoidinvestment rates were unaligned to those previous weekly plans.

São Paulo, São Paulo, Brazil

- Sales funnel management to provide insights to improveconversion rates;- Sales funnel health analysis by reporting out-of-date leads.

São Paulo, Brazil

Trilingual management of the quality process in a team that supports one of the biggest social networks advertisers, by analyzing the operation's data to identify learning, process or product improvement opportunities. Development of dashboards for backlog resolution and data collection for capacity-related studies.

São Paulo

— Trilingual customer support (Portuguese, English and Spanish) for social media advertisers. — Development of spreadsheets and dashboards for all operations, generating a positive impact on operational metrics, such as the 7% improvement in Initial Response Time by automatic agent escalation.

São Paulo, São Paulo

As an assistant, I've handled personnel salary issues, cataloged and archived documents from administrative section in the Army and provided assistance in publication of internal personnel payment addendums.