Giuseppe Gallo
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Giuseppe Gallo Email & Phone Number

Senior Customer and Partner Success Manager - EMEA at Genesys
Location: Milan, Lombardy, Italy 10 work roles 3 schools
1 work email found @infobip.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email g****@infobip.com
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Current company
Role
Senior Customer and Partner Success Manager - EMEA
Location
Milan, Lombardy, Italy
Company size

Who is Giuseppe Gallo? Overview

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Quick answer

Giuseppe Gallo is listed as Senior Customer and Partner Success Manager - EMEA at Genesys, a company with 8432 employees, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at infobip.com and a matched LinkedIn profile for Giuseppe Gallo.

Giuseppe Gallo previously worked as Senior Customer & Partner Success Manager - EMEA at Genesys and Senior Customer & Partner Success Manager at Infobip. Giuseppe Gallo holds Master, Digital Communication And Media/Multimedia from Digital Coach.

Company email context

Email format at Genesys

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{first}.{last}@infobip.com
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AeroLeads found 1 current-domain work email signal for Giuseppe Gallo. Compare company email patterns before reaching out.

Profile bio

About Giuseppe Gallo

At Genesys, my role as Senior Customer & Partner Success Manager centers on cultivating enduring partnerships and customer loyalty across the EMEA region. With a sharp focus on relationship building, I've successfully propelled retention and loyalty, resulting in a notable 100% increase in retention and an impressive 117% growth.My approach is underpinned by strategic account planning and adept business planning, skills honed during my tenure at Infobip. There, I served as a pivotal relationship owner, steering client accounts towards significant growth cross-selling by 142% and a 93% boost in retention. My mission is to continue fostering robust connections that drive growth and success for our clients and Genesys alike.

Listed skills include Sales, High Level Of Accuracy, Microsoft Office, Customer Service, and 26 others.

Current workplace

Giuseppe Gallo's current company

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Genesys
Genesys
Senior Customer and Partner Success Manager - EMEA
Milan, IT
Website
Employees
8432
AeroLeads page
10 roles

Giuseppe Gallo work experience

A career timeline built from the work history available for this profile.

Senior Customer And Partner Success Manager - Emea

Milan, IT

Senior Customer & Partner Success Manager - Emea

Current

Milan, Lombardy, Italy

Responsible on EMEA market for developing partner and direct customer relationships in order to promote retention and loyalty.Achievements:Retention +100%Growth: +134% Total achievement: +117%

May 2021 - Present

Senior Customer & Partner Success Manager

Milan, Lombardy, Italy

  • Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth.
  • Prepare implementation plans and lead client on-boarding; present content strategy and annual plan.
  • Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite.
  • Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.
  • Training new hires.Achievements:Retention +93%Profit: +86%Growth cross selling: +142% Total achievement: +107%
Jan 2019 - Apr 2021

Sales Account Manager

Milan, Lombardy, Italy

  • Identifying business development opportunities in Italy (new clients, new partners, new business to existing clients, products, processes, market activities)
  • Identifying risks that can affect the achievement of the goals for my clients.
  • Develop relationships with existing customers, partners and expand business. ( Cross selling and Up selling).
  • Training new hires.Achievements:Opening Italian market for Enterprises;Expansion Infobip brand, from no presence on the market for enterprises, to be one of the most successful communication platform in Italy;In.
May 2016 - Dec 2018

Account Executive

Dublin, County Dublin, Ireland

  • Manage my own leads: utilize online and offline sources to cultivate new leads and develop/maintain my pipeline
  • Make a high volume of daily outbound sales calls to business owners across all verticals
  • Drive the full sales cycle to attain new business: make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close the deal
  • Achieve and consistently exceed monthly sales goalsAchievements: Best Italian seller July, September and November '15;Second Best European Seller September '15;First Italian to reach 20.9k as revenue in a month.
May 2015 - Feb 2016

Fraud And Risk Analyst

Dublin, County Dublin, Ireland

  • Ensure that we are providing the safest and cleanest site possible for the community
  • Conduct in-depth investigations of suspicious financial activity
  • Monitoring flagged and inappropriate content and identifying trends in online risk
  • Working with Trust & Safety lead to develop and enhance internal policies and tools
  • Investigating cases involving complex damages, fraud, or potential.
  • Scrutiny of Money laundering transactions: Overseeing the suspicious transactions, identifications of frauds and taking measures to stop themAchievements: Always hit my monthly target ( being in time to review a case.
Sep 2014 - May 2015

Commercial Consultant Motor Outlet

Milan Area, Italy

  • Selling both new and used cars as well as finance(insurance) and related product.
  • Demonstrating vehicles to customers, including taking them for drives.
  • Reporting to the vehicle Sales Manager on activities, reviews and analyses.
  • Writing up sales contracts.
  • Preparing car purchase packages.
  • Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.Achievements: Best Seller, among all locations,October/November/ December 2014 & January/February/March 2015.
Oct 2013 - Mar 2014

Market Research Interviewer/ Data Entry Operator

Art

Milan Area, Italy

  • Extensive knowledge of Microsoft office. (Excel and Word over all).
  • Accurate Data Input
  • Excellent memory and able to remember data without having to double check it.
  • Identifying ways to improve data entry processes and proceduresAchievements:Always hit my monthly target (being in time to insert data); Always under the average time of my colleagues to insert data;
Apr 2011 - Oct 2013

Sales Executive & Account Manager – Financial Field

Fideuro

Milan Area, Italy

  • Selling financial loans
  • Managing my Customers (After Sales) Achievements: First and unique in the team for doing over 35 transactions in a month; Always hit my monthly target;
Oct 2009 - Mar 2011

Inventory Control

Milan Area, Italy

Oct 2008 - Aug 2009
Team & coworkers

Colleagues at Genesys

Other employees you can reach at genesys.com. View company contacts for 8432 employees →

3 education records

Giuseppe Gallo education

Master, Digital Communication And Media/Multimedia

Master in Digital Marketing. (social media, e-commerce, web marketing)

High School, Technological Scientific Lyceum

Ettore Molinari
FAQ

Frequently asked questions about Giuseppe Gallo

Quick answers generated from the profile data available on this page.

What company does Giuseppe Gallo work for?

Giuseppe Gallo works for Genesys.

What is Giuseppe Gallo's role at Genesys?

Giuseppe Gallo is listed as Senior Customer and Partner Success Manager - EMEA at Genesys.

What is Giuseppe Gallo's email address?

AeroLeads has found 1 work email signal at @infobip.com for Giuseppe Gallo at Genesys.

Where is Giuseppe Gallo based?

Giuseppe Gallo is based in Milan, Lombardy, Italy while working with Genesys.

What companies has Giuseppe Gallo worked for?

Giuseppe Gallo has worked for Genesys, Infobip, Yelp, Ebay Inc, and Gulf Italia.

Who are Giuseppe Gallo's colleagues at Genesys?

Giuseppe Gallo's colleagues at Genesys include Ádám Molnár, Balaganesan B, Amir Izzudin, Vincent Lim, and Megan Gordon.

How can I contact Giuseppe Gallo?

You can use AeroLeads to view verified contact signals for Giuseppe Gallo at Genesys, including work email, phone, and LinkedIn data when available.

What schools did Giuseppe Gallo attend?

Giuseppe Gallo holds Master, Digital Communication And Media/Multimedia from Digital Coach.

What skills is Giuseppe Gallo known for?

Giuseppe Gallo is listed with skills including Sales, High Level Of Accuracy, Microsoft Office, Customer Service, Fraud Investigations, Microsoft Excel, Powerpoint, and English.

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