Responsible on EMEA market for developing partner and direct customer relationships in order to promote retention and loyalty.Achievements:Retention +100%Growth: +134% Total achievement: +117%

• Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth.• Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. • Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite.• Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup. • Training new hires.Achievements:Retention +93%Profit: +86%Growth cross selling: +142% Total achievement: +107%

•Identifying business development opportunities in Italy (new clients, new partners, new business to existing clients, products, processes, market activities)•Identifying risks that can affect the achievement of the goals for my clients.•Develop relationships with existing customers, partners and expand business. ( Cross selling and Up selling).•Training new hires.Achievements:Opening Italian market for Enterprises;Expansion Infobip brand, from no presence on the market for enterprises, to be one of the most successful communication platform in Italy;In contact with the main enterprises;+132% of target;

•Manage my own leads: utilize online and offline sources to cultivate new leads and develop/maintain my pipeline•Make a high volume of daily outbound sales calls to business owners across all verticals•Drive the full sales cycle to attain new business: make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close the deal•Achieve and consistently exceed monthly sales goalsAchievements: Best Italian seller July, September and November '15;Second Best European Seller September '15;First Italian to reach 20.9k as revenue in a month (September 2015);Always hit my quota and target; 35 transactions done, 88k sold ,+210% of quota, +157% of target.

• Ensure that we are providing the safest and cleanest site possible for the community• Conduct in-depth investigations of suspicious financial activity• Monitoring flagged and inappropriate content and identifying trends in online risk• Working with Trust & Safety lead to develop and enhance internal policies and tools• Investigating cases involving complex damages, fraud, or potential.• Scrutiny of Money laundering transactions: Overseeing the suspicious transactions, identifications of frauds and taking measures to stop themAchievements: Always hit my monthly target ( being in time to review a case and take action on it); I have been successfully promoted, passing a test, to all three step of Fraud ( HRS, SRM, Appeal);

• Selling both new and used cars as well as finance(insurance) and related product.• Demonstrating vehicles to customers, including taking them for drives.• Reporting to the vehicle Sales Manager on activities, reviews and analyses.• Writing up sales contracts.• Preparing car purchase packages.• Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.Achievements: Best Seller, among all locations,October/November/ December 2014 & January/February/March 2015.

• Extensive knowledge of Microsoft office. (Excel and Word over all).• Accurate Data Input• Excellent memory and able to remember data without having to double check it.• Identifying ways to improve data entry processes and proceduresAchievements:Always hit my monthly target (being in time to insert data); Always under the average time of my colleagues to insert data;

• Selling financial loans• Managing my Customers (After Sales) Achievements: First and unique in the team for doing over 35 transactions in a month; Always hit my monthly target;