• Results-driven and pragmatic health-care administrator with over 15 years of experience in managing,directing, and proposing health-care policies and practices to health-care facilities; government agencies;and organizations in Oregon, Illinois, and Ohio to improve health-care services• Proactive problem-solver who designs, develops, and improves organizational policies, practices, andprograms leading to improved clinical and administrative practices, policies, and outcomes• Positive and supportive morale builder who improves working conditions and performance throughpromoting critical thinking, training, teaching, and using positive reinforcementSpecialize in nonprofit and for-profit organizations, patient care advocacy, strategic planning, policy development and analysis, program development, trouble shooting, and social services. I have extensive knowledge in the clinical and administrative daily operations and delivery of healthcare services. I have knowledge of human resources including appropriate training.Professional Experience:Management, Achievements:• Ensured exceptional care, patient safety, treatment appropriateness, evidence-based practices, and high-value quality with sustainable strategies and outcomes.• Excelled in clinical and administrative management in primary care setting by using quality/process improvement analysis to increase patient flow with no increase in staff; Resulting in decreased patient wait times and increased quality of care and patient satisfaction levels.• Maintained oversight of daily clinical operations, budget development, appropriations of resources, and departmental equipment allocations.• Experienced working in acute, specialty, and primary care clinics, and long-term care facilities, community-based organizations.• Served on county, state, and government level committees, councils, and Board of Directors responsible for recommending and identifying strategies, objectives, and policies to assist Board members with organizational direction.• Informed and enforced regulatory compliance requirements, operational policies, and employee and patient safety standards in accordance with OSHA and Joint Commissions.• Participated in Human Resources development by hiring, training, and firing of staff members.• Maintained scheduling and sufficiency of staff to ensure smooth clinical transitions, and safe and effective patient care.
