Glen Gray Email & Phone Number

Wilmington, Delaware, United States

IT that works for youStarted in 1996, Diamond Technologies is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Delaware, Pennsylvania, and New Jersey. Our team of talented IT professionals can solve your IT nightmares once and for all.Here’s why so many businesses depend on Diamond Technologies for complete IT services and support:Quick Response. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. Most repairs can be done remotely using our secure management tools, so you don't have to wait around for a technician to show up.100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it.Peace Of Mind. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.Our solutions deliver what you need and want without overstepping the boundaries of your budget. From Managed IT Services to Cyber Security Services, Diamond Technologies is here to team up with you and your company for expert support.

Wilmington, Delaware, United States

Kindwell is a leader in the analysis of organic and inorganic chemicals. We manufacture and sell gas chromatagraphy and multi-pollutant monitors at lower cost, with better detection ranges and higher quality data than currently available in the marketplace. The benefits of this technology are that we are better able to provide actionable, research grade data to identify sources of chemical pollution so that remediation efforts in the areas of environmental justice, climate change and overall health can begin sooner and be more effective with significantly reduced costs.

Wilmington, Delaware, United States

Wilmington, Delaware

Developed and advanced Sales program for Information Technology Managed Services and value add services.Annual revenue growth over this time minimum of 25%.Annual profit growth over this time minimum of 30%.Developed success through the acquisition of long-term contracts based on long-term client relationships with senior executives.Acquired major new clients which directly contributed to the overall success of this program as well. Integrated partners, industry experts, and procurement expertise to ensure success of the program.

Wilmington, Delaware

Directed the implementation and growth of Vendor Management line of business in Wilmington office, including long-term contracts with the states of New Jersey and Delaware. Initiated consulting and managed services engagements in agencies with varied needs, including, but not limited to: Criminal Justice, Children, Youth and Family Services, as well as departments of Technology and Information.Responsible for overall Line-of-Business for the Public Sector business unit in the Wilmington Office; responsible for over $90 million in annual revenue.Responsible for all client satisfaction, project management and operational performance.Executed expansive and comprehensive Business Development efforts that led to tripled revenue and profit over the last four years. Opened office in Trenton to provide support and operation resources.Built resource and financial management model to engage external resources and capabilities, leading to the successful vendor management engagements.Designed and implemented internal support process for engagement management.

Wilmington, Delaware

Developed and executed marketing approach for entire Public Sector territory.Increased revenue and profit over 25% in 2008.

Wilmington, Delaware

Developed new accounts, which generated revenue in local and remote territories. Covered State Government and Public Sector accounts in the local (Wilmington) and state (Delaware and New Jersey) geographies.Cultivated long term client relationships with a goal to provide project based and managed service engagements.Ensured increased efficiency and productivity for the client organization through the implementation of Computer Aid Inc. methodology, process, tools, and resources.

Wilmington, Delaware

Increased the new sales growth rate to 30% annually through the implementation of a sales program designed to focus on executive selling.Directed an application outsourcing engagement that increased in revenue from $2M per year to $6.6 M in less than 24 months.Enhanced productivity and efficiency of the on-site staff considerably, leading to a significant improvement in customer satisfaction.Implemented a new sales organization that increased the number of new customers in remote territories by 150% in less than 12 months.Developed and executed the workload management processes for a 70-person application support team. Progressed to increased utilization and productivity by 30% within 18 months.

Harrisburg, Pennsylvania Area

Managed sales program that delivered over $40 M in revenue over three years, including professional services, hardware, software, maintenance, and financing.Expanded sales attainment in assigned territory more than 30% each year.Exceeded sales quota every year.Executed an application feasibility study for a state agency that resulted in the customer's decision to terminate operations with a service bureau and develop a new application in house. Savings to the customer estimated at $1.1 M.Certified IBM Customer Relationship Manager (1994).